Review Time
I have a $350 xbox and I just bought rainbow 6 siege on it. I hopped in and was excited to play, just to realize that it costs at least $10 a month to play online. This fee is not mentioned during the buying process and I now can't play the game I saved up for. I'd rather switch to playstation than put up with this crap. Microsoft already has horrible ratings and they need to change something.
please let us give this company a minus score, the customer service is the worst, spend hours on the phone getting pushed from one person to another, they dont listen they speak over the customer constantly, the amount of stalling from them is unbelievable, and you always seem to come off the phone after trying to sort hings out feeling deflated and so angry.They are good at taking your money but when it comes to something breaking or going wrong dont expect them to help as they send out replacements that are broken to start with.And trying to speak to someone in UK forget it will never happen, its all run by overseas companies employed to take calls for microsoft so not actually microsoft your talking to.
I had a horrible experience with microsoft, I have a new MSI Envy Geoforce GTX computer, I had to change my phone and my emails because someone was hacking my instagram, facebook accounts and they were trying to access my google account, change everything the most important because I was worried about my bank accounts and credit cards, I forgot about some less important accounts including Microsoft, when I wanted to change my email and phone number I received a notification that my PIN to access the computer would be blocked for security, What kind of stupidity is this, I do some things on my computer for my work and I really need it, if I have paid for this computer why can Microsoft block me? I'm not doing anything illegal, I'm just updating my information, all these giant companies try to force you to move in the direction they want, what right do they have to block my computer? I would like the government to do the same thing that the European Union is doing to Mac, fine them for abuse, if anyone is interested in starting a dispute contact me and we can discuss it.
Forgot to close my personal mailbox, whilst connecting to a foreign VPN server at one of my clients. My personal Hotmail account is now blocked, requiring me to enter the last four digits of my phone number.But as usual with all MS software, the phone verification service is broken and returns an "temporary problem with this service" error!
Microsoft customer support Is a Joke! Super absolutely worthless. Pathetic! Was trasferred 4 times to different 4 agents, and none, 0 of them even started to help me on the simple issue that they would need to handle it. But no - 0 knowledge and willingness to help.
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