Review Time
Jeg handlet en vare på black friday (29.11), men den kom aldri frem til jul. Jeg har ved to anledninger sendt mail for å få mer informasjon rundt leveringen, men har ikke fått noen respons. Nå vet jeg ikke om varen blir levert, og heller ikke når. Det er svakt av en nettbutikk. I placed an order during Black Friday (November 29th), but unfortunately, the item never arrived before Christmas. I have sent two emails requesting information about the delivery, but I have yet to receive any response. At this point, I have no idea if the item will be delivered at all or when it might arrive. This lack of communication is disappointing and not what I would expect from an online store.
I ordered a product during the Black Friday sales and during the check out, I forgot to enter the discount code. The order went through and the following day I contacted the customer service and explained the issue. The agent was super friendly and actually refunded me the 25% discount that I could get if I entered the discount code during the checkout. I was pleasantly surprised! What a great example of a good customer service! I will definitely order from them again.
Wonderful experienceI had a slight technical complication with an order and ever such slightly crossed wires during a conversation.However the customer service by Miinto was very fast acting and sorted the issue out extremely quickly.They recognised the confusion and more than reimbursed me graciously.Genuinely one of the best customer services I've ever dealt with.I will 100% continue to use this quality company with their quality products, excellent staff and great values.Keep up the great work guys.RegardsAndre
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Miinto er en global moteplattform som forener verdens best kledde mennesker med et unikt utvalg av premium, luksus og håndplukket lokal mote. Ettersom Miinto er en markedsplass eies det ikke eget varelager, men i stedet blir hver bestilling nøye oppfylt av lidenskapelige mennesker som jobber i verdens beste motebutikker.
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