Review Time
Shipping took too long... And the sandals arrived after my departure to the event I was planning to wear them. When I wrote to complain they replied that:"The past few months have been tough. Shipping delays and warehouse congestion really slowed us down" and offered me a 40% g discount code to be used within 48 hours as apology.I wasn't satisfied with the sandals style and wanted to return them: IMPOSSIBLE!!!I'm being offended two options: 1. Keeping the sandals I don't like and receive 25% of the paid amount.2. receiving a 70% gift card ....I asked them to elaborate on their proposal... I'm still waiting for their answer...It's like they voluntary delay their answer.....Till today, the case is still pending.In a nutshell, be aware that you'll not be able to recover your money.
I recently purchased a knitted cardigan and was seriously disappointed when the garment arrived.Not only did it look COMPLETELY different from the photo on their website, it was HIDEOUS.This company then tried to negotiate the amount of the refund when I pointed out the difference. They clearly did not want the garment returned to them. I checked the postage to return the garment and it was not worth it, so I accepted a 70% refund.This is fraudulent activity and I would NEVER purchase another item from them ever again.
This is a Chinese company, shirt I ordered came after weeks and weeks to arrive. The shirt itself was of poor quality, did not fit well at all despite following their size guide, no tags inside the shirt (no size, no care instructions), threads sticking out all over. Contacted customer service to get a refund and they would only offer 40% back on this blouse. Would never order again from this company.
Misrepresented products and fraudulent return process. They claim to offer returns, but attempt to negotiate to provide partial refunds by allowing you to keep product. Upon refusal of the partial refund, they threaten the cost, hassle and timeline for a return to China which also requires a fraudulent declaration of value based on sales price. The quality, description and features of the product were all completely misrepresented and totally inconsistent with the items I received.
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