milanolegacy.com

1.6
1.6 Based on 155 reviews

Where Italian finesse intertwines with modern allure - Milanolegacy - Immerse yourself in a realm of sophisticated design, marrying tradition and innovation. Embrace the essence of Italian elegance, where heritage meets contemporary chic....

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Average Rating

1.6

/
5

155 Reviews

5 Star
7%
4 Star
3%
3 Star
6%
2 Star
4%
1 Star
80%

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Richard Anderson
Shipping time, poor customer service, no refund, game player

Shipping took too long... And the sandals arrived after my departure to the event I was planning to wear them. When I wrote to complain they replied that:"The past few months have been tough. Shipping delays and warehouse congestion really slowed us down" and offered me a 40% g discount code to be used within 48 hours as apology.I wasn't satisfied with the sandals style and wanted to return them: IMPOSSIBLE!!!I'm being offended two options: 1. Keeping the sandals I don't like and receive 25% of the paid amount.2. receiving a 70% gift card ....I asked them to elaborate on their proposal... I'm still waiting for their answer...It's like they voluntary delay their answer.....Till today, the case is still pending.In a nutshell, be aware that you'll not be able to recover your money.

1
Date of experience: Jun 03, 2025
Karli Lewis
I paid $100 for two man’s shirts

I paid $100 for two man’s shirts. The clothes came without tags! Not even for the size, nothing! So cheap looking, and the tracking showed that it comes from china. Now let’s see how the refund process will be

1
Date of experience: Jun 02, 2025
Ayshea3446
Truely BAD BEHAVIOUR

I recently purchased a knitted cardigan and was seriously disappointed when the garment arrived.Not only did it look COMPLETELY different from the photo on their website, it was HIDEOUS.This company then tried to negotiate the amount of the refund when I pointed out the difference. They clearly did not want the garment returned to them. I checked the postage to return the garment and it was not worth it, so I accepted a 70% refund.This is fraudulent activity and I would NEVER purchase another item from them ever again.

1
Date of experience: Jun 02, 2025
Paulina
BIG NO

Products look similar to what you ordered but colors and quality are so poor. As others say, no tags, their own home made packaging. Customer service only responded when I disputed the charge with my credit card company. This retailer is a BIG NO for me.

1
Date of experience: Jun 02, 2025
Itz_Andres_EZ17
This is a Chinese company

This is a Chinese company, shirt I ordered came after weeks and weeks to arrive. The shirt itself was of poor quality, did not fit well at all despite following their size guide, no tags inside the shirt (no size, no care instructions), threads sticking out all over. Contacted customer service to get a refund and they would only offer 40% back on this blouse. Would never order again from this company.

1
Date of experience: Jun 01, 2025
drlu74
Act like premium made in Italy in their…

Act like premium made in Italy in their ads but it’s Chinese clothing company. Took nearly a month to deliver. Do not recommend.

1
Date of experience: May 30, 2025
Ultan Parker
Absolute trash

Absolute trash. Don’t need to go into much of what I bought and how much it cost, but I can tell you it was not worth it. Spend your money elsewhere complete trash based out of China when the website says it’s based in Milano

1
Date of experience: May 30, 2025
Peggy Brooks
The clothes are nice but I needed to…

The clothes are nice but I needed to return an item because of size and basically they want to charge you 80 dollars to take it back. Almost the price of the garment. Its not legit when they do things like that.

2
Date of experience: May 30, 2025
JailLow41
Misrepresented products and fraudulent…

Misrepresented products and fraudulent return process. They claim to offer returns, but attempt to negotiate to provide partial refunds by allowing you to keep product. Upon refusal of the partial refund, they threaten the cost, hassle and timeline for a return to China which also requires a fraudulent declaration of value based on sales price. The quality, description and features of the product were all completely misrepresented and totally inconsistent with the items I received.

1
Date of experience: May 28, 2025
Enyptos
Total scam

Total scam. I did not receive the items ordered. I ordered 2 sweaters and got completely different sweaters than I ordered. Clothing is horrible quality. I can't get a refund because they were on sale. Buyer beware! This site needs to be taken down.

1
Date of experience: May 27, 2025

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Business Details

  • Where Italian finesse intertwines with modern allure - Milanolegacy - Immerse yourself in a realm of sophisticated design, marrying tradition and innovation. Embrace the essence of Italian elegance, where heritage meets contemporary chic.

  • email support@milanolegacy.com
  • call +12794001761
  • language https://milanolegacy.com

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