Review Time
These lot are absolutely despicable. I got a 100 pound fine for waiting for someone for 16 minutes and then leaving. I had no idea of the area or could see any signage and it was a Sunday morning. I was simply meeting someone, then moving on. I was told in their letter that a reduced rate of 60 pounds was acceptable within 14 days. After that it's 100 and if I appeal its 100 if I lose. What a racket! Apparently you cant get in touch with someone. Be great to have an actual human to have it out with, but these lot are operating behind tightly shut doors and protecting their little racket! Disgusting!
If I could give this company and their service no stars it would still be more than they deserve.Paid for ticket with cash at the machine at the car park, then over 4Weeks later I received the penalty charge notice. I appealed the notice and received an acknowledgement. I heard nothing fro m the company, when a decision letter was emailed staying that they issued a l etter to ask for evidence IE my ticket from the machine. I did not receive this letter and any further attempts to contact them were ignored. Ended up having to pay the penalty charge as I could without the further hassle of lawyers getting involved, which is what I am sure they hope most people will do. Very disappointing as I was visiting a local heritage site, trying to support a local event!
I hope NEVER to have dealings with this unscrupulous company again. We entered their car park, spent a couple of minutes unsuccessfully trying to understand how to pay, and left in frustration within 5 minutes. We were sent a notice of a £100 fine for having spent 1 hour 40 minutes in their car park without paying. They even included a photo of us leaving. Had there been a time stamp on this photo, it would have provided the proof that we left shortly after arriving. I foolishly decided to appeal, thinking that there must have been some mistake, which meant that we lost the early-payment discount; but there IS no appealing. There are no human beings on the ends of their phone lines and emails are automatically produced. Basically, they have you over a barrel. A hateful, de-humanizing, highly stressful experience all round.
Terrible, terrible company like most private parking companies that seek to extort money from the people. My wife paid for 2 hours of parking as she went to see a movie which had a length of 1 hour and 30 minutes, with our child of 4. Due to a delayed screen time and our child needing frequent toilet journeys, she was late by 17 minutes. With the grace period taken into account that leaves her 7 minutes late before leaving the parking site altogether. I appealed the PCN for her and they rejected it. The return letter from them was one of bullying tactics, for example threatening to charge £100 if a second appeal goes ahead and is again, rejected. Terrible inhumane company, that I hope to see fall for the betterment of all those that genuinely need extra time for emergencies.
Parking at Teeside Park, Middlesbrough. Received a fine for tyres touching the outer line of the disabled bay hatching - appeal rejected. Could absolutely understand if I had made it impossible for occupants of adjacent vehicle to access their car, but this was not the case. Obvious from other reviews that the company is intent on extracting fines in whatever way possible.
Absolutely money grabbing awful company. Fined £155 for going over parking by 20 minutes as I was trying to get my 1 year old to a safe space in a restaurant with friends while I went back outside to pay for parking. I paid for parking, and I went through the whole contest of the ticket as I was managing my child and they’ve continued to add more money onto my fine.
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