Review Time
Let me just say, who ever is running th customer service at Moda needs a gold star! My order was done online , easy as pie, order notification came in time, the. I realised the address was wrong the group was able to help re route to the correct location on the label in time. With that said I have a similar house number on the street and the parcel was received but this time my neighbour sent it back via royal Mail! In a panic!! I need these boots for a trip jan 20th. I jumped online spoke to the team again, very helpful and re ordered and said that I will see if I can get the original boots for the post. All in all! Hands down the best team, best customer service at a little crisis. I would order again from them in a heart beat. Xx C 444
I purchased some boots at the beginning of December for my daughters Christmas present, unfortunately the boots were too small. I emailed Moda Luxe as was outside of the 14 day refund policy, customer service was excellent, they replied to my email promptly and kindly let me return these boots outside of the 14 days. Highly recommend. Thank you
Placed order for some boots as a Christmas present. Came promptly and were good quality. Sadly they didn’t fit around my daughter’s calves. Absolutely no fault of the product in any way. I was outside of the 14 day return but I have been allowed to return them and was answered promptly. Thanks for great service
BE AWARE- sham they don’t honor return policy! Ordered pants XL, sent something more like child size XXX small!.This is their response; ‘These pants are European style pants and they run 2 sizes smaller than your normal size. Please try them on. Thank you”Well only problem is To small to try on - what a joke….
Made an order for Christmas didn’t receive Take your money and then don’t respond to emails The phone number provided isn’t MissModaLuxe totally different company No way of contacting the so called company at all, Scam, Scam , SCAM !!!!!!!Don’t understand how anyone has given 5 stars
Amazing Quility boots,I was looking for these for ages and couldnt find them anywhere my friend told me to try Miss Moda Luxe and im so glad i did. They are amazing and such good value they were atleast £10 cheaper than everywhere else I usually shop. The delivery service was amazing too. I paid for standard shipping and recieved them the next day. Will definitely be shopping here again. highly recommended
Shipped out really quickly and great quality boots! I selected the wrong shipping option (my fault completely!) and the team were so helpful in sending the item out straight away. Thank-you so much💕will definitely be purchasing again x
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Looking for fierce and affordable fashion? Look no further! Miss Moda Luxe has got you covered, all on one site. Everything from tailored chic to sassy baddies, party looks to basic wardrobe essentials. With a wide range of comfy loungewear, tops, skirts, trousers and sweet day dresses. Not forgetting our next level shoes and statement accessories.
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