Review Time
My wife had picked up some fairly severe nasal congestion and we had tried all the over the counter stuff to no avail. We are in Spain at the moment and getting desperate and then one our tour companions suggested Mobidoctor. We setup for a consult and after a slight hiccup with technology , we contacted Chis and he setup things to try again and we got our consult and a prescription was emailed to our account which I then took to the Famarcia and it was emailed to them and 5 mins later we had the medicine. Many thanks indeed!
As a foreign student studying in Italy, I needed to speak to a doctor who talks english. I chose this service which is also conveninet for its flexibilty regarding many appointement times. The doctor Chrysoula Likaoi was very helpful. My experience was not ended here, but also when some of the prescribed medication is not found , I tried a help and message the doctor, and there was an instant response to suggest alternatives.I highly recommend.
My wife used MobiDoctor in Vienna. She was able to get an online appointment the same day and the service could not have been easier. We printed out the prescription and took it to the pharmacy to get the antibiotic—no issues whatsoever. We were very happy with the service. Our doctor even studied in the states so her English was fantastic despite her being from Greece.
So far, my issue remains unresolved. After my consultation 2 weeks ago, I received my prescription and sent it to my pharmacy. However, they identified some ambiguities in the prescription and were unable to reach the doctor for clarification. As a result, I am currently without my medication, and no one has addressed the situation yet.
Needed a prescription in Spain. Knew exactly what I needed but had some anxiety about how to find a clinic; get an appointment; discuss the issue...all in Spanish. Furthermore hospitals don't list their prices which means it is likely expensive.The Mobidoctor service is brilliant. Website tells you what conditions are covered and the price. Literally within minutes your prescription is issued. You email it to the pharmacy and then pick it up. Slight issue with the pharmacy not accepting the prescription at first. However I contacted mobidoctor on the chat; chris phoned them and resolved it straight away.
Chris saved our trip! My son and I just arrived in Spain when we realized he did not have enough seizure medication. I started to panic and search online for options and found Mobidoctor Booking the appointment was super simple, and I was able to virtually talk to a doctor within 20 minutes. I had attached my son's medical summary from the portal and explained the situation. The doctor wrote a script and sent it within 5 minutes. I will note that Spain can be very strict about prescriptions. The first pharmacy I went to did not accept the script, and they were unwilling to talk by phone and receive an email. So I used the chat function and was connected to Chris. He persisted even when I was giving up and heading to the ER as the pharmacist directed. I felt defeated and almost booked an early flight back home when Chris messaged that he contacted a different pharmacy that was willing to fill the prescription. I was skeptical and almost didn't go to the other pharmacy but am so glad I did and thankful for Chris's assistance. We are now able to enjoy our trip with necessary medications on hand. Highly recommend if you find yourself in a pinch like this.
Fantastic service. Had a small issue trying to collect the prescription from a local pharmacy here in Lanzarote, Canary Islands and within the hour of reporting this on the live chat, mobidoctor had personally called the pharmacy here and rectified the issue. Can't ask for better customer/patient service than that.
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