mr-group.co.uk

4.9
4.9 Based on 200 reviews

Established in 1997, M&R Plumbing and Heating Ltd provide a complete range of domestic and commercial gas, heating and plumbing services, specialsing in renewable energy solutions. We are a proud Worcester Bosch service partner and a Vailant ADVANCED inst...

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Average Rating

4.9

/
5

200 Reviews

5 Star
94%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
2%

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Review Time

Mrs j peacock
Quick service

Quick service, had problem with my boiler, plumber came out and fixed it in under thirty minutes thank you.

5
Date of experience: Dec 18, 2025
Robert Burns
New boiler - Excellent experience

I’ve just had a boiler fitted by M&R, and I would highly recommend them. The quotation explored what I wanted and needed in detail, and I was informed of the options available to me with detailed evidence of what would be best for me, and why. This hadn’t been the case with a number of other boiler quotations I had received from other companies.Once we’d agreed to go with M&R, the installation was booked quickly, which I appreciated as my current boiler was starting to become a concern. On installation day, the gents who installed the boiler were here early, and worked professionally, quickly and neatly and completed the majority of the work within the day and ensured that we had heating back on for that evening. The following day, the install was fully completed. Everything was left was tidy and clean and I was informed on how to use the boiler and thermostat. Throughout the whole process, I was kept informed and treated really well by everyone I dealt with at M&RI honestly couldn’t fault a single detail and would happily recommend them to anyone. Thanks for a brilliant service and experience guys, from my happy (and warm) family.

5
Date of experience: Dec 18, 2025
Michelle
Very disappointing

Very disappointing - let down 1hr before the booking and no contact since - thankfully sorted elsewhere at a fraction of the cost In response to your reply Mick - it was actually you who was due to attend with your Colleague Wesley so I'm unsure why you cant find find my booking

1
Date of experience: Dec 17, 2025
Neil Pilkington
Needed a new boiler

Needed a new boiler and got appointment to instal 2 days later. Michael and Connor were great, very professional and left everything clean and tidy. New boiler working faultlessly

5
Date of experience: Dec 17, 2025
christa frith
Boiler service and radiator installations

Very reliable and did a good job

5
Date of experience: Dec 16, 2025
PAUL DEPLITCH
Great service

Great service - speedy, reliable repair. Thanks …

5
Date of experience: Dec 16, 2025
Jacqui Cook
Excellent service & installation

Having a broken boiler, Mick took time to explain our options of a repair on our 17 year old boiler or a new replacement boiler. After a little research we opted for a new boiler which was a fair price and an option for interest free credit too. Chantelle rang to confirm our order, arrange finance and installation. She was very helpful explaining the process and prioritised us as no heating. Jack and Liam arrived on time and were friendly and professional. They were respectful of our property covering the stairs with protective film and keeping mess to a minimum. They worked hard but took time to answer any questions we had. On completion they ensured all was okay and spent time explaining the heating controls. The old boiler and packaging was stacked neatly outside ready for collection the next day. The whole process was very smooth and efficient. We would not hesitate in recommending M&R Plumbing and Heating for a 5 star service.

5
Date of experience: Dec 16, 2025
Martin Price
Efficient initial survey with full…

Efficient initial survey with full explanations,not the cheapest quote but competitive. Great total package.Work carried out efficiently with a minimum of disturbance. System works perfectly. Would highly recommend

5
Date of experience: Dec 13, 2025
MR BARRY EVANS
Prompt

Prompt, clean, polite and efficient friendly staff. Service carried out and so quick, so convenient, and then there gone. Heating perfect for the coming year. Thank you 😊

5
Date of experience: Dec 10, 2025
S. Kelly
Friendly staff to book the service

Friendly staff to book the service, even though a busy time of the year, engineer phoned to let me know he was on his way and all done efficiently, clean and tidy. Thank you.

5
Date of experience: Dec 08, 2025

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Business Details

  • Established in 1997, M&R Plumbing and Heating Ltd provide a complete range of domestic and commercial gas, heating and plumbing services, specialsing in renewable energy solutions. We are a proud Worcester Bosch service partner and a Vailant ADVANCED installer. All our engineers are Gas Safe, Oftec and FGAS registered. As a family business, we pride ourselves on our high standard of workmanship and excellent aftercare service, which has secured us a large amount of repeat business over the years.

    Why choose us?
    We have served Bolton, Wigan, All of Greater Manchester and Lancashire for 28 years now.

    Also these are 8 more reasons why chose us.
    1. Highly trained engineers.
    2. Worcester Bosch service partner.
    3, Vailant ADVANCED installers
    4. We keep you in the loop at all times.
    5. We keep your home clean and tidy.
    6. We turn up when we say we will.
    7. We offer the best quality service and products at the best price.
    8, We have been keeping families and businesses warm and cosy since 1997,See more

  • email info@mr-group.co.uk
  • call 01204690957
  • language https://www.mr-group.co.uk

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