Review Time
Poor value for money and problematic subscription practices.Cancellation was done on time, yet an auto-renewal charge still occurred. Support did not properly address this and instead proposed alternative “offers.”Transparency and user trust are lacking. I cannot recommend this app.
t's deplorable to see how companies like Musclemonster take advantage of the public. This is the second time you've charged me for a subscription, even though I requested its cancellation in advance, and now you refuse to refund my money. This is clearly fraud, and I will report it to the government and the public so that you can't continue to exploit people.
I subscribed to a Tia Chi Workout via Instagram paying via PayPal and 'SkyPeak Limited' trading as 'Muscle Monster' added 2 more additional charges 1). for an additional subscription that I did not want and had not ordered and 2). a membership which again I did not want or subscribe too.In addition ALL 3 subscriptions came with auto-renewal so if I had not have spotted it they would have charged me every month until I cancelled.I immediately requested a refund but they refused. This company should be avoided at all cost....
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