Review Time
Have just tried to purchase some concert earplugs (very small package). Muziker offered a slightly better price than other suppliers but then tried to charge £25 for delivery, significantly more than the cost of the earplugs. Crazy! Walked away!
Website didn’t update cart to the two items - order went through listing two items, one of the ‘items’ turned out to be the shipping fee (rather than logically listing shipping as an additional charge at the bottom of the order) so I only got one instead of two of what I was ordering but paid full shipping etc. Granted I should have checked the invoice more thoroughly but regardless the order had already been placed by that point. Now I’ll have to pay shipping again if want to get the second item. It is clear that other customers have had the same experience and have complained about the same this as little as one month ago yet when I spoke to customer services they just wanted to tell me what I could have done before receiving the parcel which is absolutely no help and does not satisfy as a resolution.
These clowns left a £2,500 guitar on my drive, visible from the road, in the pouring rain, while I was on holiday despite being told that I was away and saying that they would tell the courier to rearrange delivery date. Unbelievable.
I just got this email:"Hello customer!It is only recently that we have carefully packed your order and prepared the product for the trip to you. We have instructed the packages not to talk to strangers along the way, so we believe that everything has already arrived home safe.Your experience with the Muziker e-shop can now help other customers as well.Evaluate the purchasing process!○ If you enjoyed shopping at Muziker, please give us the full number of stars. Doing so will make us very happy. If you wish to evaluate the quality of the product itself, you can do so on our website. Now kindly rate your experience with Muziker.Thank you.Muziker"This is on the day when a delivery, which was already late, was cancelled literally in front of my house, on the Muziker's request.Are you taking a pi*s here? I guess you tried to be funny, but really this joke is inappropriate...Edit:They contacted me and now working on getting the parcel to be re-delivered. Fingers crossed.
I ordered 2 x panniers for my motorbike. I was a bit unsure due to fear of import tax and negative reviews regarding packaging. I needn’t worry! They arrived fairly promptly, perfectly packaged and no import fees. I would definitely recommend Muziker and would use them again. Thank you.
Claim your business profile now and gain access to all features and respond to customer reviews.
A reliable European e-shop with over 25 years of history and showrooms in the Czech Republic and Slovakia, specializing in musical instruments, LPs, audio equipment, DJ equipment, and music accessories. A socially responsible company with respect for the planet and the goal of constantly improving its services.
