Review Time
Armaan was really helpful throughout the whole procedure. He responded quickly to my inquiry and was incredibly helpful throughout the process. Even though everything was handled virtually, the support felt personal and professional. He clearly understood my issue, offered a clear solution, and followed up to make sure everything was resolved.
Armaan was helpful when I needed to book my flight. He ensured and got a good deal. However, I missed that deal, not his fault. He was also supportive during the online check-in. Quite a good guy and customer friendly. Highly recommended.
I was looking for a ticket that will fit in my budget, Aqsa did marvellously well to getting me a good deal. For some personal reasons, I had to change the date which affected the original cost and, the new price was too expensive for me. Aqsa and another lady in the ticketing section negotiated well with the Airline to getting me a good deal. It was a nice experience dealing with My Dream Flight! Thank you Aqsa!!
Spoke to Aqsa Ali - who promised me a great deal on a flight. She was a bit pushy in me making a decision. She then asked for a deposit of £100 to secure the seat, and then after about 4 days I could pay the rest. I asked for her to send me a secure link as I would be paying by credit card. I stated that I could pay the full payment now. She said no that she just needed a deposit, and I could pay the rest in 4 days, but I needed to contact her within the 4 days by a specific time or would loose the seat I booked. She further stated that I would need to transfer payment to their account by “Push Payment”. I declined and she spoke to her manager, and confirmed I could pay by card. I called her on the day to make the balance payment. She said that I would need to transfer funds to their account. If I want to pay by credit card, there would be a 5% surcharge. I informed her that the ban on surcharge was outlawed on 13th January 2018. I spoke to the airline direct with the reference booking number, and they could not trace anything. I know I was about to be scammed, but the scam used was to ensure that I could not make the balance payment and they either quote me a higher price or I forfeit my deposit. I’ve requested the recording of my conversation under GDPR but have not heard from them.
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