Name: mypookino.com
Telephone: 000000000
Rating: 1.6

Hester T. Guest

Fraudulent Experience!

I had a terrible experience after purchasing from a social media advertisement. Like many others, I never received my order, and they kept making excuses for the delivery delays. They have ignored all my requests for a refund.

Date of experience: Dec 23, 2025

CW Guest

2 months ago

Avoid ordering from this service. It's misleading.

Avoid ordering from this service. It's misleading. They never send the items, and when you reach out to the support team, you only receive generic responses citing shipping or manufacturing issues. It's incredibly frustrating. I've been requesting a refund for weeks, yet I've received no resolution.

Date of experience: Dec 23, 2025

Bryan Lewis Guest

3 months ago

Avoid this seller at all costs.

This seller is untrustworthy. I never received my item, and they continually misled me without providing clear answers about my order. When I requested a refund, they ceased all communication.

Date of experience: Dec 05, 2025

laura_gameuse8185 Guest

3 months ago

Ordered early October and still waiting!!

I placed my order in early October, and there have been no updates or responses to my emails—only that their processing times are longer than usual! It's definitely a scam; I wouldn't recommend buying.

Date of experience: Dec 05, 2025

Luther Walker Guest

3 months ago

"Took almost 9 weeks, but absolutely worth it...

"It took nearly 9 weeks, but it was totally worth it. The learning tool is fantastic. If they could improve their customer service, this would be an unbeatable brand."

Date of experience: Dec 04, 2025

Marcolos5381 Guest

3 months ago

Still waiting after two months

I ordered two boxes on September 25, 2025. I've sent multiple emails and received generic responses about supply issues that didn't answer my specific questions. I've now given up and requested a refund, but I doubt I'll get my money back as I suspect it's a scam. Unfortunately, I didn't pay through a secure method, so I assume my money is lost. Lesson learned: avoid buying through social media.

Date of experience: Dec 03, 2025

Susanou Guest

3 months ago

Order placed on October 15th, still no delivery...

I placed my order on October 15th, and it was marked as in transfer by October 17th. By mid-November, I reached out via email and was informed that wait times were unexpectedly long. I requested a refund and to cancel my order, but was told that since it was 'moving,' I could only refuse delivery upon arrival. I never received any useful tracking updates, and at the start of December, I got another email stating they received faulty equipment and that shipping would take another 4 to 6 weeks. I used my debit card and contacted my bank to report this as a scam. I expect to get my money back in 5 days, and they will be investigating the company. I don't trust this company to refund me if I refuse delivery, so I opted for this route. I won't buy anything from Facebook again; it seems full of scammers. I'll stick to a different platform that is much easier to deal with and provides great tracking information!

Date of experience: Dec 02, 2025

Digby C. Guest

3 months ago

"I wanted to be upset, but I can't

"I wanted to be upset, but I can't. It took a long time to arrive, but my grandkids love it. I just wish they had been upfront about the shipping time."

Date of experience: Dec 02, 2025

Adriana Brooks Guest

3 months ago

Order never received

I ordered something in October, but I haven't received it, and my emails go unanswered. I think I've been scammed.

Date of experience: Dec 02, 2025

Bubby Kelly Guest

3 months ago

"Would’ve rated 5 stars if they kept me updated...

"I would’ve given 5 stars if they had kept me informed. The product is an excellent concept and well-executed. They just need to improve their backend communication."