Review Time
Total scam. I received a $100 gift card. It keeps getting declined everywhere I have tried to use it. I cannot log into the website despite having set up an account. I have tried to contact them and they just have toll free number that gives you the run around. How are they still in business?
I received a payout from myprepaidcenter a week ago. I clicked the link, attempted to redeem it. They asked to verify with an email link (that I am the recipient.) I never received the link.If I try to redeem the payout now, their website will say: (Something went wrong on our end. Try again later)I called their customer service today, was put on hold for 50 minutes, even though I was told it would be a 30 minute wait time. This customer service rep kept asking for a whole bunch of my information (address, name, email) said she would resend the email to me, and it would arrive in 15 minutes.It is now 6 hours later, and I still haven't received an email (checked my spam folder and everything)May God help you if you have to deal with this businessUPDATE:Their team that monitors this review board actually did send the email to access the card. I was able to spend the funds, too. So yes, I was able to access the funds
Hello,I’ve activated a virtual debit card, but I’m unable to use it on any website or digital wallet. Every time I try, I receive the same message: “Please contact the card issuer.”I’ve double-checked the card details and tried using it on different platforms, but the issue persists. I have available funds, but I can’t access them, which is extremely frustrating. I need an urgent solution, as this service is currently ineffective and causing me inconvenience.I look forward to a clear and immediate response to resolve this issue.
Card worked fine for the first few weeks then the last $76 disappeared out of nowhere. Couldn’t contact customer support with any of the numbers provided and toll free program was terrible and unproductive. No explanation on my transaction history to explain where my money went. DO NOT USE THIS.
Same as every other review. I have a $110 prepaid card and it's declined EVERYWHERE. I checked the funds, the billing address, and the name. Everything is correct yet it won't accept any payments and now my money is stuck in a dead card and customer support doesnt get back to any emails. I'm so upset
This place is a joke. I had two settlements from data breaches at two different companies. Both used My Prepaid Center. It seemed like it would be easy at first so I added the cards to my Google wallet. Shortly after though, the balance started disappearing due to fees. Then when I bought a new phone, I was unable to transfer them for some reason even though it's the same wallet (this may be a Google issue but I'm sure they're aware). The only way to transfer them was by adding the card details manually, but they never sent that info and won't provide it. If you log in to the site, there's no way to see that info. So I just ordered a plastic card from them since "virtual card" seems to mean "you really don't have anything at all." Guess what? $3 per card fee to do that. So my measly $11 payout from the most recent one became $8. Why is this even the system? A criminal corporation exposed my personal information on the internet, so I got $11 freaking dollars (not enough for a lunch where I live), and then they transferred that money to a criminal corporation, My Prepaid Center, so they can keep mining my identity, my accounts, and at this my point, my soul for value. I can't even use the words I want to here because my review would be censored. So just imagine all the bad words you can, multiply them by 3, and then apply them to this company.
Reporting them to A.G. and FTC. This corrupt way of running people around on a phone line that doesn't answer questions is part of their scam. The other is forcing to use a virtual card when you don't have the ability to. I'm so tired of the complete ineptitude and sending me in circles that don't answer my question when I try to contact via email or reply to their idiot emails. Their cryptic instructions they send don't help and you cannot get human assistance except to send a virtual GD card again, or wanting to charge more for a plastic card. NO MORE!!! I'm going after Equifax for this, too!
This is absolutely ridiculous. I was sent a prepaid Mastercard and told to activate it at myprepaidcenter.com. Guess what? The site doesn’t open. Not on Chrome, not on Firefox, not on Safari, not on mobile — nothing works! I tried on multiple devices and it’s the same result every time: a dead, useless site.How can a company responsible for holding people’s money have a website that’s completely inaccessible? It feels like a scam when you can’t even get to the page to claim what’s rightfully yours. Shameful, unprofessional, and downright unacceptable. If they can’t run a simple website, how can anyone trust them with payments?UPDATE: No, you did NOT send me any email! What disgusting liars you are!!!
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Cardholder destination for managing American Express, Discover, MasterCard and Visa prepaid cards from InteliSpend Prepaid Solutions for employee recognition, sales incentives, business gifts, corporate expense management, corporate wellness incentives...
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