nacrepair.co.uk

4.7
4.7 Based on 947 reviews

...

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Average Rating

4.7

/
5

947 Reviews

5 Star
87%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
7%

Filtered Reviews

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Review Time

Kate
Oven stopped heating up

Oven stopped heating up. Called NAC and booked an engineer who replaced the element. I was kept informed by text about when the engineer would arrive. Very happy with the service.

5
Date of experience: Oct 13, 2025
Mr Iain McArthur
Exceptional service

Easy online booking and payment in the evening for an appointment the next morning.Good telephone contact with engineer prior to visit to confirm time and discuss requirements.Christopher was very good with the elderly customer (my aunty), easily fixed the electrical problem with the cooker and gave good advice for future reference. Also followed up by phone with me to confirm what had been done.Excellent customer service

5
Date of experience: Oct 13, 2025
Duncan
Two appliances fixed

I had two appliances that needed repair. Booking a time slot was very easy and efficient. Greg let me know when he was on his way, arrived on time and very quickly diagnosed the problem with my oven. He was able to fix it without needing any additional parts, and while the oven was doing a ‘test run’ he got on with finding and fixing the blockage in my dishwasher. From start to finish the service has been excellent and I have no hesitation in highly recommending the company. I will certainly be using them again, should the need arise.

5
Date of experience: Oct 13, 2025
Farid Asghari
Excellent response

Excellent response Best dealt with my inquiry Booked engineer call out promptly Dealt with payment smoothly

5
Date of experience: Oct 13, 2025
Peter Bain
First Class Service

Liz was helpful, efficient and easy to deal with.

5
Date of experience: Oct 13, 2025
Richard
Leesa was very polite and friendly

Leesa was very polite and friendly. She explained everything to me in great detail which I really appreciated.

4
Date of experience: Oct 13, 2025
Renata
Professional and helpful helpdesk…

Professional and helpful helpdesk assistant, answered my questions and booked a repair very smoothly. Now just need to see how the repair goes. Thank you.

5
Date of experience: Oct 13, 2025
Sara
Lovely lady and great service

Lovely lady and great service

5
Date of experience: Oct 13, 2025
Mrs Bird
Cooker repair

Polite and efficient

5
Date of experience: Oct 13, 2025
A P Drew
Brilliant customer service.

Brilliant customer service.The agent was helpful, professional and friendly.A credit to the company and delight to speak with, so thank you Katherine.

5
Date of experience: Oct 13, 2025

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