nationalrail.co.uk

1.5
1.5 Based on 351 reviews

The gateway to Britain's National Rail network. A portal into UK rail travel including train company information and promotions; train times; fares enquiries; ticket purchase and train running information....

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Average Rating

1.5

/
5

351 Reviews

5 Star
11%
4 Star
0%
3 Star
2%
2 Star
3%
1 Star
83%

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Review Time

Aaron B.
Late or delayed trains

Late or delayed trains. Just that. Travelled yesterday, first train was delayed which meant I missed my connection - a journey that should have taken 4.5 hours ended up taking 6. Today I had three connections to make, each train was delayed, which meant frantic running across train stations to try to make my next one. Missed my last train as a result. Moral- if you need to be somewhere by a given time, don’t travel by train.

1
Date of experience: Nov 29, 2024
Mrsky6655
Late or delayed trains

Late or delayed trains. Just that. Travelled yesterday, first train was delayed which meant I missed my connection - a journey that should have taken 4.5 hours ended up taking 6. Today I had three connections to make, each train was delayed, which meant frantic running across train stations to try to make my next one. Missed my last train as a result. Moral- if you need to be somewhere by a given time, don’t travel by train.

1
Date of experience: Nov 29, 2024
Simone Fisher
Again more delays

Again more delays, the rail service is a joke, they say take a train to reduce the carbon footprint, the foot print is good because the trains never run, I have yet to travel from ipswich to south Wales without an issue, it's heart breaking for the people who have to use the service, unfortunately they just don't care.

1
Date of experience: Nov 28, 2024
Rudolph Coleman
Again more delays

Again more delays, the rail service is a joke, they say take a train to reduce the carbon footprint, the foot print is good because the trains never run, I have yet to travel from ipswich to south Wales without an issue, it's heart breaking for the people who have to use the service, unfortunately they just don't care.

1
Date of experience: Nov 28, 2024
Absolutely terrible

Absolutely terrible. Nothing wrong with the old one.

1
Date of experience: Nov 25, 2024
Gia
Absolutely terrible

Absolutely terrible. Nothing wrong with the old one.

1
Date of experience: Nov 25, 2024
Doug Wright
If I could give it zero stars I would

If I could give it zero stars I would. It’s shameful over priced poorly run embarrassing service sat on a train for 30 mins and had to get off as they then terminated the journey.. now stuck on a platform waiting to get home

1
Date of experience: Nov 23, 2024
Dylan Ross
If I could give it zero stars I would

If I could give it zero stars I would. It’s shameful over priced poorly run embarrassing service sat on a train for 30 mins and had to get off as they then terminated the journey.. now stuck on a platform waiting to get home

1
Date of experience: Nov 23, 2024
The new app it is awful

The new app it is awful, are train conductor I got problem all the time. All The passenger are thinking the same , I hope someone in charge starting to make a good decision... the old app was much better...

1
Date of experience: Nov 22, 2024
Rhonda R.
The new app it is awful

The new app it is awful, are train conductor I got problem all the time. All The passenger are thinking the same , I hope someone in charge starting to make a good decision... the old app was much better...

1
Date of experience: Nov 22, 2024

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Business Details

  • The gateway to Britain's National Rail network. A portal into UK rail travel including train company information and promotions; train times; fares enquiries; ticket purchase and train running information.

  • language https://www.nationalrail.co.uk

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