nationalrail.co.uk

1.5
1.5 Based on 351 reviews

The gateway to Britain's National Rail network. A portal into UK rail travel including train company information and promotions; train times; fares enquiries; ticket purchase and train running information....

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Average Rating

1.5

/
5

351 Reviews

5 Star
11%
4 Star
0%
3 Star
2%
2 Star
3%
1 Star
83%

Filtered Reviews

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Review Time

Syd Carter
Dreadful app 'upgrade'

Why has the app been 'upgraded'? I've seamlessly used the app for years. Post upgrade I find it difficult to navigate, not intuitive in any way, keeps crashing or defaulting to start over again. Message is....'If it ain't broke don't mend it.' Now a Trainline user.😡

1
Date of experience: Dec 04, 2024
Gia P.
New version not very good

Bring back the old version, app freezes and not user friendly

2
Date of experience: Dec 04, 2024
Brock Howard
Absolutely shocking lately 😡

Absolutely shocking lately 😡Every morning delays, cancellation, from Stevenage to London

1
Date of experience: Dec 02, 2024
lucx73
New app is useless

New app is useless, keeps crashing and much more difficult to navigate than the previous app.

1
Date of experience: Dec 02, 2024
JesusGamer8943
Absolutely shocking lately 😡

Absolutely shocking lately 😡Every morning delays, cancellation, from Stevenage to London

1
Date of experience: Dec 02, 2024
Lindy Wilson
New app is useless

New app is useless, keeps crashing and much more difficult to navigate than the previous app.

1
Date of experience: Dec 02, 2024
Ab C.
Disgusting service today then prices going up??

Disgusting service today. I'm used to trains being cancelled or delayed due to the slightest excuse ( rain?? Come on.....) but today, Sunday.....just completely out of orderHuge delays due to train crew delays? What does that even mean???Yet prices have gone up a huge amount on tickets, it is unacceptable, how do you justify these prices for tickets???

1
Date of experience: Dec 01, 2024
Kian
Disgusting service today then prices going up??

Disgusting service today. I'm used to trains being cancelled or delayed due to the slightest excuse ( rain?? Come on.....) but today, Sunday.....just completely out of orderHuge delays due to train crew delays? What does that even mean???Yet prices have gone up a huge amount on tickets, it is unacceptable, how do you justify these prices for tickets???

1
Date of experience: Dec 01, 2024
Utter incompetence

Utter incompetence. Total inability to run a consistent service. Deserve to be sacked. All of you!

1
Date of experience: Nov 30, 2024
Harold
Utter incompetence

Utter incompetence. Total inability to run a consistent service. Deserve to be sacked. All of you!

1
Date of experience: Nov 30, 2024

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Business Details

  • The gateway to Britain's National Rail network. A portal into UK rail travel including train company information and promotions; train times; fares enquiries; ticket purchase and train running information.

  • language https://www.nationalrail.co.uk

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