nationalrail.co.uk

1.5
1.5 Based on 351 reviews

The gateway to Britain's National Rail network. A portal into UK rail travel including train company information and promotions; train times; fares enquiries; ticket purchase and train running information....

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Average Rating

1.5

/
5

351 Reviews

5 Star
11%
4 Star
0%
3 Star
2%
2 Star
3%
1 Star
83%

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Review Time

Josephine T.
The old app worked fine

The old app worked fine. Now it's been changed to an abomination. Get rid of this rubbish and change it back!

1
Date of experience: Oct 23, 2024
Roland P.
The old app worked fine

The old app worked fine. Now it's been changed to an abomination. Get rid of this rubbish and change it back!

1
Date of experience: Oct 23, 2024
Marjorie Hughes
What an earth have they done with this…

What an earth have they done with this app ? It is no longer fit for purpose. Who tested it ? It looks like it was t tested by real end users

1
Date of experience: Oct 18, 2024
Courtney Patterson
What an earth have they done with this…

What an earth have they done with this app ? It is no longer fit for purpose. Who tested it ? It looks like it was t tested by real end users

1
Date of experience: Oct 18, 2024
Venus Long
The new enquiries app is hopeless.

The new enquiries app is hopeless.I can’t see earlier trains to get an overall picture of the current service.Like a lot of travellers I frequently use a range of stations and have to type them in each time.It’s much harder to keep track of connecting services or plan for problems ahead.It takes ages to look ahead to plan travel later in the day particularly at busy stations eg London Terminals, East Croydon etcI would suggest that these represent the core functions of the app for most users.I understand that these things need a new look occasionally but why would you remove ease of use and functionality.

1
Date of experience: Oct 15, 2024
ZH9
The new enquiries app is hopeless.

The new enquiries app is hopeless.I can’t see earlier trains to get an overall picture of the current service.Like a lot of travellers I frequently use a range of stations and have to type them in each time.It’s much harder to keep track of connecting services or plan for problems ahead.It takes ages to look ahead to plan travel later in the day particularly at busy stations eg London Terminals, East Croydon etcI would suggest that these represent the core functions of the app for most users.I understand that these things need a new look occasionally but why would you remove ease of use and functionality.

1
Date of experience: Oct 15, 2024
Jess
Absolutely garbage

Absolutely garbage. Go back to the previous version. Please.

1
Date of experience: Oct 14, 2024
Dylan Barnes
Absolutely garbage

Absolutely garbage. Go back to the previous version. Please.

1
Date of experience: Oct 14, 2024
benanhur67
Worse app ‘update’ I’ve seen

Worse app ‘update’ I’ve seen - removed some really useful aspect of the old app and added far more unnecessary and unhelpful aspects. Confusing and painful to use.

1
Date of experience: Oct 10, 2024
Ellie
Worse app ‘update’ I’ve seen

Worse app ‘update’ I’ve seen - removed some really useful aspect of the old app and added far more unnecessary and unhelpful aspects. Confusing and painful to use.

1
Date of experience: Oct 10, 2024

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Business Details

  • The gateway to Britain's National Rail network. A portal into UK rail travel including train company information and promotions; train times; fares enquiries; ticket purchase and train running information.

  • language https://www.nationalrail.co.uk

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