nationalrail.co.uk

1.5
1.5 Based on 351 reviews

The gateway to Britain's National Rail network. A portal into UK rail travel including train company information and promotions; train times; fares enquiries; ticket purchase and train running information....

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Average Rating

1.5

/
5

351 Reviews

5 Star
11%
4 Star
0%
3 Star
2%
2 Star
3%
1 Star
83%

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Holger Hartmann
Diabolical

Diabolical. Disgusting. Vermin.

1
Date of experience: Oct 09, 2024
I work for the railway

I work for the railway, commute 100 miles on 2 different operators & use NR information every day to manage my own journeys and help customers manage theirs. Wearing railway ID, (especially during disruption) is like driving an ice cream van on a hot day - everywhere you stop there’s a queue, but I’ve never minded because I’m proud to be able to help anyone I can, it’s my job. I don’t care that the old app wasn’t exactly a looker, it worked! Up until a month ago it was super useful, enabling me to gain quick access to information & fill the gaps left by the CIS displays & incoherent announcements. Now somebody who isn’t very good at their job is making me worse at mine, unacceptable.Read the feedback and get rid of this abomination. Quickly!

1
Date of experience: Oct 09, 2024
Jens Krüger
Diabolical

Diabolical. Disgusting. Vermin.

1
Date of experience: Oct 09, 2024
Ted Wright
I work for the railway

I work for the railway, commute 100 miles on 2 different operators & use NR information every day to manage my own journeys and help customers manage theirs. Wearing railway ID, (especially during disruption) is like driving an ice cream van on a hot day - everywhere you stop there’s a queue, but I’ve never minded because I’m proud to be able to help anyone I can, it’s my job. I don’t care that the old app wasn’t exactly a looker, it worked! Up until a month ago it was super useful, enabling me to gain quick access to information & fill the gaps left by the CIS displays & incoherent announcements. Now somebody who isn’t very good at their job is making me worse at mine, unacceptable.Read the feedback and get rid of this abomination. Quickly!

1
Date of experience: Oct 09, 2024
Krista
The new app is terrible

The new app is terrible and unusable. You now have to scroll to see more than one page. Impossible to plan when you can only see one train at a time. How do I revert the app?

1
Date of experience: Oct 08, 2024
Mildred Wilson
App Update Big Mistake, Huge

New update on app to just look like the website is awful decision. UI is useless now, you can't even screenshot your train times or view them at a glance due to MASSIVE TEXT. We want information and not eons of white space. Also fav stations and view earlier trains is now gone. Imagine removal functionality of an app to make it look like a badly designed website? Crazy times we live in. The developers and testers did not do their job.

1
Date of experience: Oct 08, 2024
The new app is terrible

The new app is terrible and unusable. You now have to scroll to see more than one page. Impossible to plan when you can only see one train at a time. How do I revert the app?

1
Date of experience: Oct 08, 2024
Osbert Brooks
App Update Big Mistake, Huge

New update on app to just look like the website is awful decision. UI is useless now, you can't even screenshot your train times or view them at a glance due to MASSIVE TEXT. We want information and not eons of white space. Also fav stations and view earlier trains is now gone. Imagine removal functionality of an app to make it look like a badly designed website? Crazy times we live in. The developers and testers did not do their job.

1
Date of experience: Oct 08, 2024
Ingram Ross
About as good as a sown up vag absolute…

About as good as a sown up vag absolute joke, no need to rate In stars if I had ninja stars they’d be dead 🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕

1
Date of experience: Oct 06, 2024
Steve Morgan
About as good as a sown up vag absolute…

About as good as a sown up vag absolute joke, no need to rate In stars if I had ninja stars they’d be dead 🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕

1
Date of experience: Oct 06, 2024

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Business Details

  • The gateway to Britain's National Rail network. A portal into UK rail travel including train company information and promotions; train times; fares enquiries; ticket purchase and train running information.

  • language https://www.nationalrail.co.uk

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