Review Time
I work for the railway, commute 100 miles on 2 different operators & use NR information every day to manage my own journeys and help customers manage theirs. Wearing railway ID, (especially during disruption) is like driving an ice cream van on a hot day - everywhere you stop there’s a queue, but I’ve never minded because I’m proud to be able to help anyone I can, it’s my job. I don’t care that the old app wasn’t exactly a looker, it worked! Up until a month ago it was super useful, enabling me to gain quick access to information & fill the gaps left by the CIS displays & incoherent announcements. Now somebody who isn’t very good at their job is making me worse at mine, unacceptable.Read the feedback and get rid of this abomination. Quickly!
I work for the railway, commute 100 miles on 2 different operators & use NR information every day to manage my own journeys and help customers manage theirs. Wearing railway ID, (especially during disruption) is like driving an ice cream van on a hot day - everywhere you stop there’s a queue, but I’ve never minded because I’m proud to be able to help anyone I can, it’s my job. I don’t care that the old app wasn’t exactly a looker, it worked! Up until a month ago it was super useful, enabling me to gain quick access to information & fill the gaps left by the CIS displays & incoherent announcements. Now somebody who isn’t very good at their job is making me worse at mine, unacceptable.Read the feedback and get rid of this abomination. Quickly!
New update on app to just look like the website is awful decision. UI is useless now, you can't even screenshot your train times or view them at a glance due to MASSIVE TEXT. We want information and not eons of white space. Also fav stations and view earlier trains is now gone. Imagine removal functionality of an app to make it look like a badly designed website? Crazy times we live in. The developers and testers did not do their job.
New update on app to just look like the website is awful decision. UI is useless now, you can't even screenshot your train times or view them at a glance due to MASSIVE TEXT. We want information and not eons of white space. Also fav stations and view earlier trains is now gone. Imagine removal functionality of an app to make it look like a badly designed website? Crazy times we live in. The developers and testers did not do their job.
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The gateway to Britain's National Rail network. A portal into UK rail travel including train company information and promotions; train times; fares enquiries; ticket purchase and train running information.
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