nationalrail.co.uk

1.5
1.5 Based on 351 reviews

The gateway to Britain's National Rail network. A portal into UK rail travel including train company information and promotions; train times; fares enquiries; ticket purchase and train running information....

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Average Rating

1.5

/
5

351 Reviews

5 Star
11%
4 Star
0%
3 Star
2%
2 Star
3%
1 Star
83%

Filtered Reviews

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Karl Morgan
The worst company ever I m not sure how…

The worst company ever I m not sure how they can sleep at night knowing they ruining everyone days . Everything cancelled , delayed there was not a day with no delays

1
Date of experience: Jun 12, 2025
The worst company ever I m not sure how…

The worst company ever I m not sure how they can sleep at night knowing they ruining everyone days . Everything cancelled , delayed there was not a day with no delays

1
Date of experience: Jun 12, 2025
max_B910
Incompetence meets Incompetence

Went to get the last train. The train had been cancelled so they said get the bus. The bus decided it would leave early.I spoke to Liam in charge and he lied and said he was stood at the bus when it left on time even though I spoke to the bus driver across the street and he said the bus left early.Told me nothing they will do so left me stranded in Manchester or get a very expensive taxi back.

1
Date of experience: Jun 05, 2025
Incompetence meets Incompetence

Went to get the last train. The train had been cancelled so they said get the bus. The bus decided it would leave early.I spoke to Liam in charge and he lied and said he was stood at the bus when it left on time even though I spoke to the bus driver across the street and he said the bus left early.Told me nothing they will do so left me stranded in Manchester or get a very expensive taxi back.

1
Date of experience: Jun 05, 2025
Clarice Cook
I'd give zero stars again several times…

I'd give zero stars again several times later we have had sons rail card rejected, I've called few times, I've reloaded documents and still rejected , now complaints gone in and ombudsman I have contacted , we are disabled you have distressed me so much exellerated my illnesses to the full.

1
Date of experience: Jun 02, 2025
Iona Morris
I'd give zero stars again several times…

I'd give zero stars again several times later we have had sons rail card rejected, I've called few times, I've reloaded documents and still rejected , now complaints gone in and ombudsman I have contacted , we are disabled you have distressed me so much exellerated my illnesses to the full.

1
Date of experience: Jun 02, 2025
Cora Meijer
Rubbish

Just absolutely rubbish, nuff said

1
Date of experience: May 19, 2025
Ines Lund
Rubbish

Just absolutely rubbish, nuff said

1
Date of experience: May 19, 2025
Finsbury park to hornsey… cannot find…

Finsbury park to hornsey… cannot find the requested journey! And then I’m redirected to the home page to enter new start point and destination.What a disgrace of a website

1
Date of experience: May 16, 2025
Clint B.
Finsbury park to hornsey… cannot find…

Finsbury park to hornsey… cannot find the requested journey! And then I’m redirected to the home page to enter new start point and destination.What a disgrace of a website

1
Date of experience: May 16, 2025

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Business Details

  • The gateway to Britain's National Rail network. A portal into UK rail travel including train company information and promotions; train times; fares enquiries; ticket purchase and train running information.

  • language https://www.nationalrail.co.uk

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