nationalrail.co.uk

1.5
1.5 Based on 351 reviews

The gateway to Britain's National Rail network. A portal into UK rail travel including train company information and promotions; train times; fares enquiries; ticket purchase and train running information....

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Average Rating

1.5

/
5

351 Reviews

5 Star
11%
4 Star
0%
3 Star
2%
2 Star
3%
1 Star
83%

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Review Time

Laurence Bell
Who are the idiots working on National Rail website?

National Rail does not recognise most of the underground stations in London. When planning a journey the website sends you around London just to get to one stop.Please can your IT workers get training in knowing and inputting the name of underground lines at least in London.National Rail website is a disgrace to UK. It is worst than TFL...

1
Date of experience: May 14, 2025
Venetia Parker
Who are the idiots working on National Rail website?

National Rail does not recognise most of the underground stations in London. When planning a journey the website sends you around London just to get to one stop.Please can your IT workers get training in knowing and inputting the name of underground lines at least in London.National Rail website is a disgrace to UK. It is worst than TFL...

1
Date of experience: May 14, 2025
Always always a continually terrible…

Always always a continually terrible service, I hate uk trains so much. I always miss connections and am always late. An absolute disgrace, who ever is at the top making the big bucks should be ashamed

1
Date of experience: May 13, 2025
Ralph L.
Always always a continually terrible…

Always always a continually terrible service, I hate uk trains so much. I always miss connections and am always late. An absolute disgrace, who ever is at the top making the big bucks should be ashamed

1
Date of experience: May 13, 2025
Samuel Johnson
Always delayed

No matter where you’re going, what day or time, your train will either be cancelled or delayed. Often all of my trains on a journey are delayed, for example today I have had one cancelled and the remaining 3 of 3 delayed. So expensive and you absolutely cannot rely on it. I avoid as much as possible - it’s better to drive and pay parking.

1
Date of experience: May 11, 2025
Always delayed

No matter where you’re going, what day or time, your train will either be cancelled or delayed. Often all of my trains on a journey are delayed, for example today I have had one cancelled and the remaining 3 of 3 delayed. So expensive and you absolutely cannot rely on it. I avoid as much as possible - it’s better to drive and pay parking.

1
Date of experience: May 11, 2025
Jamie A.
Delays as usual

As usual trains delayed no seats crap service. When will the Government wake up to how rubbish they are.

1
Date of experience: May 08, 2025
Andy Anderson
Delays as usual

As usual trains delayed no seats crap service. When will the Government wake up to how rubbish they are.

1
Date of experience: May 08, 2025
Oscar Barnes
Thankyou National Rail ticket staff…

Thankyou National Rail ticket staff Manchester , ticket lady helpful friendly Southport, & Buxton, train drivers also friendly , considerate , safe peaceful journey to few days out , reasonable prices Train station stops are decorated pretty 💛

5
Date of experience: Apr 29, 2025
Harwood Kelly
Thankyou National Rail ticket staff…

Thankyou National Rail ticket staff Manchester , ticket lady helpful friendly Southport, & Buxton, train drivers also friendly , considerate , safe peaceful journey to few days out , reasonable prices Train station stops are decorated pretty 💛

5
Date of experience: Apr 29, 2025

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Business Details

  • The gateway to Britain's National Rail network. A portal into UK rail travel including train company information and promotions; train times; fares enquiries; ticket purchase and train running information.

  • language https://www.nationalrail.co.uk

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