newcastle.co.uk

4.1
4.1 Based on 121 reviews

Newcastle Building Society. A North East Building Society offering a range of mortgages, investments and other financial services...

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Average Rating

4.1

/
5

121 Reviews

5 Star
74%
4 Star
2%
3 Star
2%
2 Star
2%
1 Star
20%

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Review Time

J Ferguson
Their online service is reliable

Their online service is good, and when we need to withdraw the money for any reason it is transferred quickly and reliably. We will definitely keep the account open.

4
Date of experience: Aug 28, 2025
Mrs Biscette
Thiroughly explained the whole process

Newcastle Building Society are always, well mannered, polite, courteous, helpful and informative. They provide detailed explanations at every step of the process you are going through.

5
Date of experience: Aug 28, 2025
Adam Mcsparron
My late father was introduced to the…

My late father was introduced to the Will Writing Company by this dreadful organisation. A working class man sold down the river to spivs offering unregulated services. It took two years and £4000 for me to sort out the mess that they got him into - no help, no support and certainly nothing to see here - not our fault. Shame on them. My father foolishly trusted them - I have utter contempt for this company.

1
Date of experience: Aug 18, 2025
Linda Tunnah
Whitley Bay Branch

The local branch was very convenient. It was very helpful to be able to actually speak to a real person. The staff were all very accommodating, friendly and helpful. There is a wide range of products available and the staff are able to take the time to discuss personal requirements.

5
Date of experience: Aug 16, 2025
Kate
Great service

Local, helpful, friendly and efficient staff served me in this small branch. When banks have closed in the villages, it is wonderful that a member-owned (mutual) building society is so strongly community-minded... demonstrating the ethos, and providing the highest standard of service to customers. Thank you

5
Date of experience: Aug 15, 2025
MR A FORD
A Credit to the North-East

The Newcastle branch is well appointed and efficiently staffed by extremely courteous and efficient individuals.All-in-all a pleasure to do business there.

5
Date of experience: Aug 13, 2025
Geoff Moore
Very helpful and patient staff.

5
Date of experience: Aug 06, 2025
Ian Smart
Great service

Friendly but professional advice which meet all my needs and more

5
Date of experience: Aug 04, 2025
Stan Atkinson
The reception I received from the staff…

The reception I received from the staff in welcoming a new customer

5
Date of experience: Aug 01, 2025
Good service

5
Date of experience: Jul 14, 2025

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