newcastle.co.uk

4.1
4.1 Based on 121 reviews

Newcastle Building Society. A North East Building Society offering a range of mortgages, investments and other financial services...

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Average Rating

4.1

/
5

121 Reviews

5 Star
74%
4 Star
2%
3 Star
2%
2 Star
2%
1 Star
20%

Filtered Reviews

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Review Time

Mgscott1333
Considerate.

Very helpful on closing and transferring my wifes account on her passing away.

5
Date of experience: Dec 27, 2023
Ultan Wilson
Pleasant member of staff

Pleasant member of staff, clear and very patient. This society excels at the personal touch, lacking in many businesses today.

5
Date of experience: Dec 05, 2023
Lettice Brooks
Very helpful!

the staff contated by telphone were very helpful and sorted out my problem efficiently

5
Date of experience: Dec 04, 2023
Brianna Long
Great branch and friendly helpful…

Great branch and friendly helpful colleagues.

5
Date of experience: Nov 28, 2023
Chase
Great service at NBS

Great service. The people at Newcastle Building Society were very helpful and polite. Nice cup of tea while I was there.

5
Date of experience: Nov 23, 2023
Darlene P.
Good interest rates

Opened an account without any problems.Good interest rates

5
Date of experience: Nov 03, 2023
Angie
Where is my money?

ISA matured a week ago but yet to be transferred to new institution. I was lied to when they said it had been transferred on the day of maturity because the online account showed it sitting there. My online account is now shut down and I can't access it. Do they deliver my money by hand? I can't think of any other explanation. They cannot compete with the big boys, so it is best to avoid them.

1
Date of experience: Nov 03, 2023
WA21
Helpful

Freindly, professional staff who provided the assistance I needed.

5
Date of experience: Oct 30, 2023
Count_Monocle
Excellent personal service

So good to be able to deal with money matters in person Excellent service and advice

5
Date of experience: Oct 24, 2023
Carissa Butler
A very pleasant lady helped me all the…

A very pleasant lady helped me all the way through first class service very happy.over 75 years another learner at the internet.

5
Date of experience: Oct 11, 2023

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