Name: newcastle.co.uk
Telephone: 01912957500
Rating: 4.1

Brody B. Guest

Great service with time for their customers

Staff are friendly, knowledgeable and keen to help their customers without rushing them. The personal attention and service received in the local branches is always appreciated and makes me feel valued as a customer.

Date of experience: Feb 11, 2025

Jonny Wright Guest

1 year ago

Excellent annual meeting

Our usual excellent annual meeting with an investment advisor and better savings account after.

Date of experience: Oct 23, 2024

Carly Guest

1 year ago

Archaic processes and slow service

Held a LISA until Sep 2023 when I switched providers. Recently requested copies of my LISA statements from NBS which I need as part of a house purchase. They are refusing to send me these via email, can’t reinstate access to my online account for me to download them and it’s been more than 2 weeks and I still haven’t received copies in the post. An absolutely archaic way of working, wouldn’t recommend that anybody chooses NBS in the 21st century.

Date of experience: Oct 11, 2024

JF29 Guest

1 year ago

Good service.

Local branch on my high street, good personal service, always show willing.

Date of experience: Sep 30, 2024

Ryan Bush Guest

1 year ago

Very helpful visit from all staff today

Date of experience: Sep 27, 2024

Giles Scott Guest

1 year ago

Excellent service and prompt attention…

Excellent service and prompt attention as usual.

Date of experience: Sep 25, 2024

Cleve Baker Guest

1 year ago

Helpful and friendly staff

Date of experience: Sep 24, 2024

Bibabo53 Guest

1 year ago

Bereavement and Newcastle Building Society

Bereavement causes many problems including financial if accounts are joint but only your partner has generally taken control. With very little knowledge the online staff were able to give help sympathetically to help me take control of my building Society accounts without any problems. My greatest thanks to their team.