newyorktheatreguide.com

4.6
4.6 Based on 622 reviews

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Average Rating

4.6

/
5

622 Reviews

5 Star
85%
4 Star
4%
3 Star
2%
2 Star
2%
1 Star
7%

Filtered Reviews

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Review Time

Hilarie Pozesky
I accidentally ordered tickets for the…

I accidentally ordered tickets for the wrong day and they helped me rectify the situation. Very good support. Kind reps.

5
Date of experience: Mar 22, 2026
Anne Stark
It was not a good experience

It was not a good experience. I bought tickets for Tuesday, April 7. Five minutes later I realized I had made an error and meant to purchase them for the 8th. There’s no way to get help with making that change. All I could get was a chatbot telling me final sale. I don’t want a refund. Just to change to one day later. It’s insulting to get no genuine help.

1
Date of experience: Mar 21, 2026
Katharine Darrow
Frustration

After ordering my ticket I didn't get the confirmation email and when my eticket disappeared it took a frustrating 2 hours to get through to a human being (Jessica). She was finally able to email the confirmation to my husband's address but apparently never figured out why mine didn't work.

1
Date of experience: Mar 21, 2026
John
Excellent experience

Excellent experience! Finnian was great!

5
Date of experience: Mar 19, 2026
Lasky
This site popped up on Google and I…

This site popped up on Google and I thought I was buying directly from the theater. I realized later I paid $30 per ticket more than if I had bought directly on the theater’s site. Fooled by Search Engine marketing and not pleased.

1
Date of experience: Mar 19, 2026
Maribel S
Trustworthy process of buying my Theater tickets

Trustworthy process of buying my tickets, good notifications of partial views, good procedures. Recommend 💯

5
Date of experience: Mar 19, 2026
Amy Phillips
Sam was wonderful!

Sam was wonderful!I was missing an email with my tickets listed and Sam was able to resend to my email.I was crying thinking that I had lost the tickets!

5
Date of experience: Mar 18, 2026
Alison Silcoff
Best play I have ever seen

I gave the tickets to a friend, but I saw the play in London last June. Best play I have ever seen.

5
Date of experience: Mar 13, 2026
Great Experience

Easy, good price. Choice of exact row and seat number. Immediate delivery.

5
Date of experience: Mar 12, 2026
Lorraine Casella
Easy-Peasy

Easy-Peasy. The easiest site to purchase theater tickets. Look it up…pick your seats..pay your bill. Thank you for such good service.

5
Date of experience: Mar 12, 2026

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