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1.8
1.8 Based on 86 reviews

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1.8

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5

86 Reviews

5 Star
17%
4 Star
1%
3 Star
1%
2 Star
3%
1 Star
77%

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malcolm day
My GP decided i needed blood tests

My GP decided i needed blood tests, gave me a form and told me to arrange an appontment at one of the hospitals listed on the form The form showed an email address to contact Very good, easy peasy I thought...WRONG!Why does the NHS make it almost impossible to make a simple appointment prescribed by their GP without jumping through endless pointless computer system hoops? Why do they need me to prove identification when I have all the GP's references to give them.. Why do I have to have an iphone and a computer operating simultateously to tranfer pointless "security" numbers? Why do i have to submit a photo id when they cannot has any idea what I look like?Why is the whole process so convoluted, Is it just to deter people from using the NHS.? (seems like it)Do they actually ever try out their systems on ordinary people before releasing them on the public? There is absolutely no wonder the NHS is supposedly on it's knees when they insist on wasting huge sums of taxpayers money with the sole intention of making life - and possibly death! - as difficult as possible for us patients.. They should realise that many, possibly most, of the people who have to use these systems are not computer experts and finding their way around obscure web sites is a real challenge. especiallyfor people who may be suffering serious health problems at the time.I suppose nothing will change while the taxpayer continues to hand out huge sums of cash to allow them to perpetuate and expand these grotesque practices.

1
Date of experience: Aug 14, 2025
ProfessorAnt
Mr Cheong Hung Lee Imperial NHS surgeon

My only advice regarding Mr Cheong Hung Lee Imperial NHS surgeon is to contact a solicitor if you have any concerns regarding his conduct, or that of any other clinician at Imperial Healthcare NHS Trust. The fact that the hospital themselves are directing me to seek a lawyer is concerning...

1
Date of experience: Aug 01, 2025
Helena H.
A big thank you to Kirkcaldy A&E.

I had to accompany my wife to the A&E at Kirkcaldy yesterday. We were both very impressed with the speed of which my wife was attended to. The woman receptionist realised that my wife was if extreme pain and prioritised her accordingly. From then she was quickly assessed buy the minor injuries unit and the X-ray unit. It transpired that my wife had dislocated her shoulder and this was quickly addressed and fixed. We were in and out in around two hours. Considering the poor press that the NHS gets I think we were treated with great care, kindness and attention throughout. We were even assisted by a Paramedic when walking to the A&E Reception. Well done and thank you to all involved.

5
Date of experience: Jul 24, 2025
migueler92
Claire Barrett provided truly professional service and worked late to make i was put throghr for the

Claire Barrett provided truly outstanding support throughout my recruitment process for NHS Cheshire. After I was shortlisted, she promptly followed up and guided me smoothly through the first stage, making sure I was well-prepared for the interview. Claire thoroughly checked and vetted all my documents, even taking the extra effort to review everything before she left for work, knowing she wouldn’t be available at the table the next day. Thanks to her professionalism and attention to detail, I felt confident and well taken care of.I am delighted to have passed the interview and been selected for the role, and I genuinely believe Claire’s friendly assistance and dedication made an important difference. I am grateful for her commitment and clear communication at every step of the process. I highly recommend Claire Barrett to anyone going through NHS recruitment—her support is exceptional. Thank you, Claire!

5
Date of experience: Jul 22, 2025
Rob Patterson
Clatterbridge hospital great service

Clatterbridge hospital, Wirral. Was more than sceptical when I was referred for physiotherapy on my neck,however I have been pleasantly surprised by the service at Clatterbridge,it only took a couple of weeks to get the appointment useing the nhs app. My appointment was at 08.40 and I was seen by Helen the physiotherapist at this time,after she took the full history she got to work on massaging my back and shoulder area,feel a lot better. I have booked in for another appointment and the letter was on my phone by the time I got home.All in all can't fault the professional approach and service. Perhaps it's time for people to stop knocking the service.

5
Date of experience: Jul 15, 2025
Asher J.
Obstructive and inert…

Consistently poor service no matter which part of the Beast you engage with.Pointless, illogical and inconsistent data policies.If you live in North London, you can withold consent for the Beast to share your data on the central record. Very easy, one form and it's done.If you live in South London, it's a different 5 page form and you can't withhold consent unless the Beast itself agrees! Blatant breach of gdpr and unfair and discriminatory based purely on your location.What's more, Lewisham Hospital, which manages the latter process is obstructive and inert. Constantly making disproportionate demands for data they don't reasonably need to process your data instructions!I'm looking at yoo Ryan Poo(ley)

1
Date of experience: Jul 15, 2025
Nicole T.
Worst one so far out of 5

Worst one out of 5 can’t have plates for toast poor service. Apparently too much dancing is abnormal sleeping problem and bad memory is. a mental health disorder the doctor is the worst doctor I’ve Met

1
Date of experience: Jul 09, 2025
Harwood Smith
I waited over 3 hours on none emergency…

I waited over 3 hours on none emergency number I gave up I'm probably dead by time this posted. Bye bye

1
Date of experience: Jul 05, 2025
Cindy Scott
Scottish NHS - Wasteful and Bloated organisation

Where to begin? I have been back in the UK for just over a year and have non stop bad experiences with Edzell GP clinic, Laurencekirk GP clinic and Taybank GP service. I have been bullied, dismissed and shouted at (by the administrator at Laurencekirk). I dread to think how much money is wasted each year by NHS GPs in evasiveness, incompetence, inability to leave their ego at the door and actually listen to the the patient. On several occasions my daughter has not been taken seriously, having to see doctors on repeat for the same condition each time with no resolution and no clear treatment plan. I do not believe it now when i hear the NHS is chronically underfunded. From what I can see its terribly run, answerable to no-one, accountable to no-one, and lacking any competition. The majority of staff have forgotten they are a service provider working for the benefit of the patient and not just at work to pick up a salary. In the latest instance of time wasting we had a doctor at Taybank surgery request a meeting with my daughter to tell her he could not fill out a form for her. This should have been a phone call to me but instead he requested a meeting with my teenage daughter which left her in tears and will no doubt charge us the taxpayer for it. I did not have any health issues before returning to the UK but the stress of having to navigate the NHS on behalf of my two children is quite literally making me ill. Its a terrible state of affairs but from what i hear from friends and family everyone just feels powerless to do anything about it and the NHS is making no plans to do a root and branch review and get rid of the people that do not perform their jobs properly. Anyone complicit in this should take a long hard look at themselves and ask what they can and should do about it.

1
Date of experience: Jun 18, 2025
Chloe Kelly
I want to sincerely thank Conolly at…

I want to sincerely thank Conolly at the Foot Clinic at Mile End Hospital for her outstanding care and professionalism. Her friendly and attentive approach made my experience so much better. I truly appreciate her help and expertise. Highly recommend!

5
Date of experience: Jun 12, 2025

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