Review Time
I am disgusted and appalled about an urgent visit to Eastbourne District General Hospital on Monday 2 June at 9pm.We were there for 13 hours. We were discharged at 10am. After spending the night on horrid hard plastic chairs, with no sleep. There were elderly vulnerable people. Cold, tired and In pain, We wouldn't treat a sick animal this way. Why is the government throwing Money at this ridiculous organisation? It's severally broken. It needs a total reorganisation. This old Gal, arriving just after the 2nd World War is now absolutely unfit for purpose and has been abused for years by some who consider it a free good. Its on its knees. It would have failed years ago, without its faithful, hard working, team - medics, cleaners, admin staff. Also there are too many managers going to meetings about meetings. What's that about?
I been to Maidstone Hospital today over woman problems and all they keep doin is giving me appointments and tell me go to bk if I want to go bk I wouldn’t have gone in first place it’s a joke dont ever go to Maidstone Hospital they don’t do there job like they ment to they all a joke and useless
Im happy I was introduced to Mental Health Services. It takes a lot of courage to understand this organization. I promise each and every staff member will be rewarded for undermining a fellow Human, i hope every one of you experiences old age, where your bones become feeble.
3 years ago l saw my local GP regarding painful swollen varicose pains in my left leg. I have been through the related scans and listed for surgical procedures. Several times I have spoken to the relevant departments with the result that my personal waiting time for treatment is a further 18 months. The veins continue to enlarge with very unpleasant feelings. I now have the complications of serious pain in my left hip and incapacity as a result of osteoarthritis in that joint which will require surgery as soon as possible. I am l consider a fairly fit male of 73 years and enjoyed life until incapacitated. Despite having fully contributed to national insurance throughout 30 years as a police officer who served the public l feel l am now being neglected completely by the authorities. Neglectful Disgraceful and uncaring. Same for everyone of my age who put their lives into this now pathetic country which is the laughing stock of the world
Patients are being mocked and abused and used to make money and made to beg for treatment at the same time. Millions of patients ring every month wait on the phone lines for 3_4 hours never to get an appointment or have the call answered. After ringing the practice you can walk into the surgery staff are wondering around eating crisps or warming feet on fan heaters.NOBODYS ANSWERING PHONES YET MILLIONS OF PEOPLE ARE ON HOLD FOR HOURS. SOMEONE IS PROFITTING MILLIONS FROM THESE CALLS. Patients are being made to.suffer tormented at not being able to get through to.the Dr's and ARE PAYING TO BE ON THE PHONES FOR HOURS DAILY. This is a clear form of profiting from patients desperately trying to make appointments and as such A FORM OF ABUSE. If you ever do get through appointments are usually gone as only 8 are available to.serve 10000 patients per day!!!This is a rota set by the government!!!Surgeries get paid for.doing it!!How much money does the NHS make out of people's calls. It must be billions on a. DAILY BASIS!!!EVEN WHEN YOU RING 111 IT TAKES ABOUT AN HOUR TO GET THROUGH TO.SOMEONE. ITS THEM ANOTHER HALF TO.ONE HOUR OF PATIENTS LETTING SYNPTOMS OUT. ONLY TO BE TOLD A CONSULTANT WILL RING BACK IN A FEW HOURS. psychologically patients will only repeat themselves 3 times. The NHS expects you to break through this barrier if you want any hope of getting treated. All the time making money out of desperate patients calls !!!Psychologically patients are put off asking the NHS NO HOPE SERVICE due.tk the stress of it all. Repeatedly saying the same thing and still not getting proper treatment. Yet at the same time NHS makes money out of the calls. Its appalling and exploitation and a form of torture. Patients ring up with hope only to be duped into thinking they will be helped but are usually fobbed off to.someone else to repeat themselves to death. Who then passes them onto someone else. Their is an NHS but it is a service that is there. It doesn't mean that it's available or accessible by you. It is now a dangling red herring of hope which you are extremely lucky to catch.
I was recently admitted to Solihull Hospital for a THR ... I have to say the ward (14) was spotlessly clean, the nurses and HCA's were all wonderful, caring, kind and they respected my dignity at all times, despite be being in rather a mess multiple times, they cheerfully cleaned me up, changed my bed ect with a cheery .. it's ok don't worry.Special shout to Kirsty, Joy, Noreen, Dawn, Becky, Jane and others who I'm sorry I didn't get their names, there was a HCA with dark hair done up in two little top knots like mini mouse who was also very kind ....also thank you to the student nurse Tommy.Staff responded to buzzers promptly every time, day or night which was very reassuring. A very different story to experiences at other hospitals.There was a good selection of food which was always hot, perhaps more simple meals like jacket potatoes with cheese and beans and more salads is the only improvement I could mention, there were a variety of hot drinks with biscuits served during the day.The cleaning and catering staff were also all lovely.The surgery went well so a big thank you to Mr Hamed and the anesthetist & team.As an OAP with some past medical issues I took a little longer to recover, I did think a couple of the physio's were not as understanding as they could be, everyone recovers at different speeds and as I'd had 2 days of projectile vomiting and the other end, a temp of 40° and low BP I wasn't feeling too well, but I was trying very hard, however at times this didn't seem to please them and I was told this was a day case procedure, which for some it may be (I was in 6 days) but once they'd ticked their boxes they left me alone thankfully.The outreach physio follow up calls are brilliant and very helpful thank you Claire.Overall I would rate Solihull Hospital very highly and would recommend it to anyone having orthopedic surgery.Thank you to you all, Suzanne.
NORTHUMBERLAND DRUG RECOVERY PARTNERSHIP BLYTH. . . They seem to think insulting patients is more important than treating them for addiction, Many of the staff are very old, from a time when addiction wasn't seen as an illness but a crime. Maybe it's time for younger people to take over, people with a different approach to people in drug and alcohol treatment. Insulting people isn't the best way to help anyone,
I believe the NHS is a continual work in progress that has suffered in part from too many things taking away from, not adding to. By this I mean lots of money has been injected into the system without enough accountability of how it was spent. The NHS seems to be paying out for over the top costs for pharmaceutical products and equipment services, like they are being held to ransom by these companies. The Care packages for people living on their own having received treatment and waiting to go home are in short supply. The standards of them are so varied too. Such a shame when the jobs are so important and people so vulnerable to not getting all the respect they deserve. When a Care Company is well run it’s great. Can all NHS personnel be paid by salary under the Government umbrella? No businesses please! Far too much is being spent on running a surgery ‘business model’. Pay by salary and fix hours then everyone plays an equal part Why are the doctors and nurses having to do paperwork trails as disclaimers as well as data entry! All that training and so many hours doing this!!I have found hospital staff are very patient and helpful. We are overrun with too many people using the same hospitals. Putting surgery complexes with wasted areas of space to good use by having x ray machines and ‘walking wounded’ frameworks operative. This is just like the Cottage Hospitals of bygone eras they got rid of?!Come on, back to what works best please. More nurses and doctors are needed not more administrative management.
Admitted to Whiston Hospital for a TURP procedure on my prostate. Surgery went well I am told, but once I returned to Ward 4B it was a different story. I felt like an inconvenience a distraction to their day.After an operation patients are feeling vulnerable and seek support & some humanity, this was missing in my case.There was a lack of clear instructions & when I did not tell them each time i used the urine bottle so they could scan the contents of my bladder I was chastised in a loud & disrectfull voice so all the ward could hear.When no one responded to the call button/got back to me when I had hours previously asked a question I sort help at the reception hub. I was made to wait until all of them (6) had finished talking about their life outside their place of work. Once I had managed to attract their attention, I was told they would get back to me which they didn't.They do not care or to be disrupted from their chats.The discharge process was inordinately protracted. Pharmacy’s fault apparently although in my case I wasn't given anything so why the wait.Despite my requests for strong painkillers other than paracetamol. No advice on what problems I could expect on my return home, no provision of incontinence pants that I would need. No spare pair of pressure stockings. No strong laxative despite being asked each day if I had opened my bowels to which I answered NO. A tick box exercise only no action was taken. There were some unacceptable mistakes in my discharge letter which no one went through with me & which I only discovered at home.To say the treatment, I received in the ward was barely acceptable would be an understatement.Secondly there were 2 other patients ready to leave from mid morning & part of the afternoon but for reasons unknown were unable to leave & relinquish their beds. I thought the NHS had a shortage of beds, I wonder why!In summary Theatre staff excellent so nice & caring, put you at your ease.Ward staff unprofessional, uncaring & disrespectful & not interested in their patients, isn’t that their job ?, do they need retraining or the sack?A visit to my GP sorted out my severe constipation & I acquired stronger painkillers, why could the ward nursing staff have done this?
Poor Services and no responded for 3 yrs. I tried to contact with my G.P but no contact so far, they do not care about us. It's not fair at all. We have got British Nationality but they treated us like outsider. SHAMEDate of experience: 03 April 2025
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