nielseniq.com

1.7
1.7 Based on 98 reviews

NielsenIQ delivers The Full View™, the world's most complete and clear understanding of consumer buying behavior that reveals new pathways to growth....

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Average Rating

1.7

/
5

98 Reviews

5 Star
16%
4 Star
1%
3 Star
1%
2 Star
4%
1 Star
78%

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Review Time

Cheryl
Not only it is a scam

Not only it is a scam, but ever since I put my phone number there, I get bombed with messages and voice calls on whatsapp from numbers from algeria and etc. I tried logging back on the nielseniq app but i need a registration key which they never actually give you. Wanted to deactivate my account and make the calls and messages stop, but I haven t found a solution yet.

1
Date of experience: Dec 20, 2023
Raleigh Morris
Absolutely disgusting my uncle has been…

Absolutely disgusting my uncle has been with them over 20 years he has now decided to redeem his points which we started in November, still no vouchers received yet.have sent numerous emails countless phone calls umpteen codes still nothing all I get back is email resolved which clearly its not starting to think this is a scam so fed up now u can't access ur account without codes n dates of birth bloody disgusting please don't waste ur time helping them as they dont seem to give a s***

1
Date of experience: Dec 12, 2023
Great so far

I just redeemed my points and it was so fast, I thought it would take some days but it took few minutes and I got my digital gift card. Secondly, their customer service is wonderful. They respond immediately. Will continue scanning with this panel.

5
Date of experience: Nov 01, 2023
Becky
Dreadful!!!

Dreadful from start to a very quick finish. I went away and told them I wouldn’t be scanning only to receive an incredibly rude email this morning telling me that as they hadn’t heard from me, my account was cancelled and if I wanted to redeem my points, I had a few days to do so. Went to the Rewards Catalogue and completed the ludicrously complicated system to log into that, only to get a message to say “please contact our Help Desk”. When I finally managed that, I could barely hear the woman on the other end of the phone and she refused to listen to me, constantly speaking to me as if I was a child! My Reward Points are 100 under the minimum required to claim a voucher which would have meant just one more scan! However, as my account was closed well before I was informed that it was going to be, I couldn’t do that! Rude tone in all correspondence and impossible to talk to! Way too much trouble for very little (if any) reward! Stay clear and save yourself a massive headache!

1
Date of experience: Oct 24, 2023
dreadful company

I was in hospital very ill ,in coma.Screamed and shouted at by an agent demanding to know why i was not scanning I explained i had was in a coma until recent she laughed and blocked my acc

1
Date of experience: Oct 20, 2023
MissClara74
Excellent Panel app

Excellent app! I scan my groceries while purchasing at the store for faster process.

5
Date of experience: Aug 15, 2023
Norm
the rewards team are awaste of time you…

the rewards team are awaste of time you cannot get to speak with them i have received avoucher which i cannot use as thereis no credit on it, the worst company i have ever used

1
Date of experience: Jul 12, 2023
Gladys P.
Just try contacting these people - IMPOSSIBLE!!

I am a former employee and need my 2023 W2 form. I have not received it, which means NIQ is in violation of the law. How can I get my W2?

1
Date of experience: Mar 17, 2023
Kay Carter
Awful company

Awful company, awful website, awful app. I've been with this company for over 20 years and I've finally had enough. Account deleted and app deleted. Don't bother signing up to be a member as it's not worth your time. As I said been with them over 20 years and only accumulated enough points for a few items, the rewards are not worth the effort.

1
Date of experience: May 24, 2022

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Business Details

  • NielsenIQ delivers The Full View™, the world's most complete and clear understanding of consumer buying behavior that reveals new pathways to growth.

  • language https://nielseniq.com

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