Review Time
Got points through for a £30 voucher, only to realise that when went to use it argos could scan voucher code so I was very annoyed after adding receipts in for a con voucher that u can't use . Very disappointing service will be reporting to Google 2moro, This is a Fraudulent app to make u think u will get a voucher but in the end no store is accepting and voucher at all
Contacted them through there app as i had tried multiple times to redeem vouchers but it would not let me access that section. Received a few replies followed them step by step but still nothing would not let me access. Then out of the blue they messaged and using there words were "terminating" my account as i was not not meeting there standards ie not uploading enough for them.So i contacted them again today and was on messaging with Sandra who i thought wanted to help ?. But the back and forth game started eventually after asking more than once she issued a gift voucher to me ???? which will take weeks to arrive in the hope that i forget about it because in reality its not being sent at all. Then a notifications popped up and Titled from Sandra calling me" Dear Ming" , so i questioned this but Sandra didnt like me calling her out on it and tried to ignore my questions about it and then said it was to another member. Pack of lies then followed but by this time the screenshots were stored by me. I wont ever receive my vouchers and will never recommend anyone to join there Site they are the most unprofessional disgraceful Company whos app i am very happy to uninstall .( Quick update my emails have just been sent back as there email does not exsist anymore lol.)
Terrible People I made a mistake and said sorry and she said that's understandable but there is nothing we can do about it's the management decision.So terrible and unprofessional staff. So guttered but they don't care. Lowest of the low and the advisor horrible lady unprofessional ill give them 0% not recommend them at all read some terrible views
Wow this app is shocking I scan my shopping most weeks and am saving up for a gift card however one week when I go on nearly all of my points have been taken for a starbucks gift card that id didn't order I have contacted them 7 times about this issue of fraudulent activity happening on there app and they simply dont care I asked if there was anything they could do as the gift voucher is not used and still has rhe full amount on it they said they will add back on the points for me however have never actually done that have emailed and phoned multiple times about this issue doe not use this app as it is a scam!
Would never recommend this bunch to anyone. I was scanning receipts, using the awful app and I missed two weeks. I was then bombarded with endless calls and texts demanding to know why, and telling me to scan everything. Was made to feel utterly degraded. There’s no room in the programme for you to miss a week or two, what happens if you buy nothing for a whole week? You guessed it, they call, text and harass you.The take away-don’t do it. The time it takes to input all the items on their terrible app versus the pittance they give you means it’s not worth it even when you’re not being endlessly called to explain yourself.ETA following reply from NielsenIQ:“Reaching out” isn’t being called incessantly for days and days, with borderline rude voicemails being left, as well as being bombarded by texts. You make it sound as though you were reasonable but in no way were you.I don’t have any suggestions for you, but I do for anyone looking at these reviews considering becoming a part of NielsenIQ-DON’T DO IT, the hassle alone isn’t worth it.
As a registered UK publisher with a full 100-ISBN block purchased directly from Nielsen, I am shocked at how unprotected these ISBNs are.Here is the reality:Despite paying for unique ISBNs, many were already in use by other people’s books long before I purchased the block. Some titles were published years earlier by self-publishers who had no legal right to use them.Nielsen Title Editor does not prevent this. Instead, it forces me into a slow “claim” process, one ISBN at a time, with endless screenshots, proofs, and back-and-forth emails. Out of 100 ISBNs, I have only managed to reclaim a handful — and only after wasting weeks.Even after updating a record, Nielsen still leaves wrong titles visible in feeds (e.g., Amazon and IngramSpark), meaning customers end up receiving unrelated books.The entire point of paying for ISBNs is to guarantee uniqueness and protect ownership. Yet Nielsen allows external distributor feeds (Ingram, Lulu, Biblio, Amazon) to overwrite ISBNs, making their system meaningless.The support process is equally disappointing. Responses take days, issues drag on for weeks, and there is no way to bulk-reclaim or secure your entire block. Every book has to be fought for individually.This is not just a nuisance it directly damages my business. Customers get wrong books, authors lose trust, and publishers are left unable to use the ISBNs they legally purchased.The ISBN system is supposed to be a safeguard. Right now, under Nielsen, it is a broken, insecure database that leaves legitimate publishers at risk.
Their service is garbage... their hardware is even worse. They pester you all the time, and the rewards are horrible. I think this company probably makes more money sending people to collections for their garbage hardware than anything else. They are a scam and go out of their way to cause problems in people's lives.Stay away from this company unless you want them tontry and ruin your credit for hardware that is worthless.
This platform has been a complete waste of time. They keep creating one problem after another just to delay sending the voucher. It feels like a scam. They chase you relentlessly if you miss anything, but when it’s their turn to deliver, they stall and waste your time. Now that I realize it might be a scam, I’m genuinely concerned about how they might use the personal information I provided. I will definitely be reporting them for fraud to the appropriate authorities.horrible ...legit scam
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