Review Time
I used this app for a few weeks at the begining of last year, got bored and stopped using it as it is a slow process. I was fine until I started relieving calls from them daily, kept asking them to remove my number and blocked each number they called on but they kept calling
I was issued a new scanner on March 18th, but it refused to poll/transmit to NIQ, I carried on scanning & May 14th it did connect to NIQ, So lost all points, May 11,18th,25th & June 1st all say Empty poll, so yet again I loose out NO Points all down to a faulty scanner.
I was scanning receipts regularly. When reached to first level when I could get voucher, my points were deducted from balance, but voucher was never sent to me. Checked my mail box 3 times before I sent querry 2 weeks after points were deducted, Ibwas informed they are dealing with my case. Another 2 weeks went past and still not voucher, when queried it again, following first email correspondence, I was advised to start it over again. Waste of time they are! 0 % recommendation from me!
The app didn't open so I couldn't log my purchases. So I uninstalled the app and reinstalled it. And, when I try to log on I get a communication error that tells me to contact the Helpdesk. I'm in Australia, it's impossible to locate the Helpdesk contact details - either by phone or email. How do I contact the Helpdesk?
Do not suvey through any app if it is NIQ. It doesn’t give points. Do not . Worst company . I surveyed your company’s through branded . But it made my time wasted and intentionally closed survey after getting my information. Compensate me.
Continually nag you to buy more things than you want to buy. If you use the "no shopping option" they call to check it's true. If you haven't spent what they think you should spend they call you. It's every few days sometimes. Robotic and annoying help desk calls. Have you bought anything..no..Not even milk ..still no...bread? They pretty much accuse you of lying/being an imbecile each and every week. They appear to want to skew actual real shopping data for something that they'd rather you input. Not good for either us or the data collector
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