Review Time
I have 7 or 8 items from Ninepine- all of them terrific. I particularly like the style of the midi skirt. I have the Navy in a medium, and it fits perfectly. I am 5'2", average build, and this hits me mid-calf. I love that it looks polished and professional while also being comfortable. It is a similar fabric to the slacks (I have 3 or 4) - perhaps a bit heavier.
I had one problem with a size not fitting, and the return for credit was easy and a positive experience. I highly recommend Ninepine for good customer service and products.
Quality not as expected considering the cost and not only that if you are in the U.K be careful because if you don’t like the item or it doesn’t fit you lose a lot of money returning this item back to Stockholm it was a costly mistake for me I shall not order from these people again
Recommended by family to try out Niniepine. I purchased 2 pair of pants and had quality issue with one of them. Reached out to customer service without any expectation. But Ninepine did such a fantastic job handling the issue efficiently with a replacement which I received in less than a week since I raised the issue. It truly is the best experience I ever had! They genuinely care about their customers and the brand sustainability. Definitely would continue supporting it!
I ordered the tailored pants during the black friday sale. Waited 2,3,4 days, no email whatsoever about the order being sent. I emailed them and they told me there is an issue on stock of the product, so they canceled my order and refunded me. When i go check online, the product was still in stock so i guess it’s a miscounting of the number of discounted products available ? Anyways, i was looking forward to the pants but didnt get it in the end, a bit disappointed.
Very poor returns process. Be very careful of your purchase as sizing descriptions aren’t always great and the returns process is awful. No returns labels or details with goods. Charge for returns or offer a gift voucher but only when they inspect returns (goodness knows when) and complicated printing and returns process. I’m very upset I bought 2 trousers and ticked gift as now feel quite robbed as don’t want to shop with them again.
Immense gratitude for Ninepine's excellent customer service (and a caution to others in US regarding tariff issues). After placing my order, I received a shipping notice from Ninepine - and then a notice from UPS that tariffs were due which I would have to pay myself before the item was released for delivery. I contacted Ninepine to inquire and within 12 hours they had contacted the carrier and resolved the issue at no cost to me, including proof of resolution with the carrier that all tarriffs were paid. Ninepine was easy to contact (email) and I was dealing with a real person whom I could contact directly. So, my pants are on the way (Asana, my second pair - know I will love them). Trust Ninepine, and if you encounter any issues with tariffs contact them right away.
I bought the Asana Relaxed Straight Pant a few months ago I have worn them so many times already as they are the most comfortable & smart trousers I have bought for years. As I was so pleased with them I ordered another pair in a different colour straight away. I have now ordered a pair of Ninepine wide legged jeans. If you like style with absolute comfort these are for you.
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We are a Stockholm-native studio creating versatile and thoughtfully designed pieces for your everyday
Comfort and aesthetics should coexist, not compete.
The Ninepine woman moves seamlessly through work, travel, and life. She demands comfort, expects quality, and doesn’t compromise on style.
We design for her: with refined, versatile pieces engineered for the luxury of comfort
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