nl.hardloop.com

3.2
3.2 Based on 201 reviews

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Average Rating

3.2

/
5

201 Reviews

5 Star
47%
4 Star
5%
3 Star
6%
2 Star
7%
1 Star
35%

Filtered Reviews

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Review Time

Spencer
Never again

1
Date of experience: Jun 11, 2025
Thomas A.
I can't pick up my parcel from the…

I can't pick up my parcel from the pickup point because you didn't send me the qr code

1
Date of experience: Jun 10, 2025
Ryan Lewis
Assos Equipe RS 11

I got a Assos Equipe RS 11 for a very competitive price. Quick expedition of goods with good updates. Solid retailerz

5
Date of experience: Jun 09, 2025
Very smooth and pleasant experience

Very smooth and pleasant experience. I had a question on the delivery and they replied really really fast! 100% would recommend !

5
Date of experience: Jun 06, 2025
Delivered as informed and very good…

Delivered as informed and very good prices. What do you want more.

5
Date of experience: Jun 06, 2025
Toby C.
Fine and fast

5
Date of experience: Jun 03, 2025
Derrick
Very bad platform and customer service

We placed an order for two Duncan backpacks on May 14, with the assurance that delivery would take place no later than May 21. However, by May 26, we had received no proactive updates, and only then were informed that the items would be delayed by at least another eight days.Due to our upcoming vacation, we were unable to wait any longer and, on the advice of customer service representative Romain, decided to order the bags elsewhere. What added to our frustration is that after we requested a cancellation, the items were suddenly marked as in stock and shipped anyway—despite our cancellation request—which has now caused a delay in processing the refund.....It is now June 30, and the only communication we have received since then are reminder emails asking about our experience, which only adds to our frustration, as it feels like no one is actually addressing our concern and still no refund...

1
Date of experience: May 27, 2025
Amanda Sanders
Very reliable company

Very reliable company. When I had a question immediately answered me. The package arrived even earlier then the estimated time.Thank you so much!

5
Date of experience: May 26, 2025
Ted C.
Wrong item shipped and no response

I received wrong item. Very disappointed. It took me lot of time to report it via the website. Its been 3 days and i have no response from Hardloop. I ordered gloves and received a jacket. Voila

1
Date of experience: May 22, 2025
It took 2,5 months for my order to…

It took 2,5 months for my order to arrive

2
Date of experience: May 21, 2025

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