nordscents.com

4.5
4.5 Based on 201 reviews

Premium solid perfumes in a refillable metal case, designed to move seamlessly with your fast-paced life. Because smelling irresistible shouldn't have a time limit....

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Average Rating

4.5

/
5

201 Reviews

5 Star
81%
4 Star
7%
3 Star
3%
2 Star
2%
1 Star
7%

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Review Time

Eleonora
Perfect!!!

The products arrived safely and the packaging is as beautiful as the products itself. I think this is the hands down the best gift for my self for the New Year coming.Reina helped throughout the entire delivery process being the “black week” all around Europe.She’s been so kind and attentive updating me every step of the way.Couldn’t have asked for a better experience!Gonna order new fragrances soon!

5
Date of experience: Dec 02, 2025
Viktória Sóti
Do not hesitate

Tbh I was a bit scared to order. However it was my best interaction with any company ever. The product is AMAZING. The sent is exactly How you can imagine it, the case is the perfect weight and very sturdy. I have nothing to complain about. Moreover the customer service is kind, helpful and fast. I will definitely order again.

5
Date of experience: Nov 30, 2025
Dave
Smell good for yourself

As far as I know it, it's pretty good. It's rather intimate, so people can't smell it from 2 meters away from you, but you'll be smelling great anyway. I can carry it everywhere with me, use it whenever and however I want. The delivery was fast and the support was preety good too. I mean, not many support, big or small, reaches out if my package arrived intact, not unless I reach out to them first

5
Date of experience: Nov 29, 2025
Rocketlie
Last minute change to an order

I recently placed an order with NORD and realised I'd made a mistake in my order details. I reached out to their customer service and was helped by Reina, who was absolutely fantastic. She quickly and kindly sorted out the changes I needed and kept me updated every step of the way. She even checked in after the delivery to make sure everything had arrived and that I was happy with my purchase. It's rare to find such genuinely attentive and friendly customer service, and I really appreciate it. Thanks to Reina and the team at NORD for making everything so easy and pleasant!

5
Date of experience: Nov 29, 2025
Ilan Serjeant
Great service

Quick responses to emails in order to resolve queries. Fast delivery.

5
Date of experience: Nov 29, 2025
Kenn McCracken
Cannot recommend NORD enough!

My initial order was lost by FedEx but Reina and their customer service was exemplary, and the communication throughout the process was beyond wonderful. The product itself is exactly as the website described, and will make a perfect winter accessory for me. Highly, highly recommend these folks!

5
Date of experience: Nov 28, 2025
Mario
Lost package

I purchased a set of 2 perfumes with the case.I waited more than one month and asked many times where my package was, no info at all.Only after many emails they actively tried to SOLVE the problem.Distribution too bad for a product that aim to fidelize clients and change the frangrance business.

1
Date of experience: Nov 28, 2025
Mr Cruwys
Love the ease of the product

Love the ease of the product. Good quality. On my second order. Had a delivery issue with the second order but Reina sorted it out quickly.

5
Date of experience: Nov 28, 2025
Asahi Oreo
Not Hassle Free

I love one of the scents so I went back to buy more with another new scent - unfortunately the new one wasn’t for me so I asked for the return and exchange. They made the return process extremely difficult and expensive for customers- I think the purpose is to put people off and not return them. This is totally disgraceful by declaring 30 days hassles free return as it clearly NOT hassle free!

2
Date of experience: Nov 28, 2025
João Carlos Costa Abrunhosa
Amazing product that I can carry with…

Amazing product that I can carry with me everywhere. Usually very picky with fragrances, but this one surprised me a lot!I’m really glad I tried this one, probably the most surprising purchase of 2025. Also, I have to say that Reina helped me a lot, so really great support from their side.Keep doing what you’re doing (looking forward to new fragrances), you’ve won a client for life.

5
Date of experience: Nov 27, 2025

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Business Details

  • Premium solid perfumes in a refillable metal case, designed to move seamlessly with your fast-paced life. Because smelling irresistible shouldn't have a time limit.

  • email hello@nord.club
  • language https://nordscents.com

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