Review Time
I would like to share some general feedback about the perfume. The fragrance is quite strong and long-lasting, with a very intense and bold character — definitely a “hard” perfume that makes a noticeable impression.I would also like to mention that Reina was very helpful and kind. I really appreciate her assistance and support.
I discovered this companies alternative to traditional fragrances through social media and I’m glad I did. The available fragrances smell nothing short of great and I’m more than satisfied. Though there were some issues that came up during shipping, the companies customer support actually contacted me first and we were able to quickly resolve them together. Specifically Reina, from their customer support team, was extremely friendly, efficient and helpful. This was by far the best customer support experience I’ve ever had and not only can I recommend the service, but also the product.Thanks again to Reina and I am sure not to stay a one time buyer. Thank you.
Giving 5 stars even though my original package got lost and it took about a month to realise it was not coming. As soon as I reached out after the Christmas holidays, Reina got back to me incredibly fast and took full ownership of the situation. She was kind, clear and super proactive, which made the whole thing completely stress free!!! A new package was sent immediately without any hassle, no waiting for refunds or endless back and forth and I received my original order very quickly thanks to her. Huge shoutout to Reina for amazing support.On top of that, I genuinely love Nord balms. The scent is just perfect and lasts all day. (Even after shower!!!) Really happy with both the product and the service, would absolutely order again.
First my order arrived in a damaged, ripped open and empty package. Obviously Nord is not to blame, but the shipper. When I emailed Nord about it, they quickly investigated the issue and replaced my order. The product smells great and is very convenient.
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Premium solid perfumes in a refillable metal case, designed to move seamlessly with your fast-paced life. Because smelling irresistible shouldn't have a time limit.
