Review Time
My Norton subscription was still due for another 14 days, which norton has decided that in one hour in same day my 14 days subscription has expired. If I am paying for something give me full amount of days, not making it lasting not even hour... If Norton is greedy for money, no more money should go for this company
The VPN is the worst ever. It keeps cutting me while in video conferences and browsing. It is very embarrassing to be cut off due to VPN performance. I reported this to the Norton Technical Team four(5) times and reg no resolution. The sleeping technical team level 2 is still in a long nap. Not even calling back. Not even solving the problem. This is a scam app and the Technical support is a sleeping team. I regret purchasing this app. My case # is #86578150 in case any of the level-2 technical support wakes up.
Absolute scam. I get notifications of a 'dangerous site' but the app doesn't mention which one. I actually have not visited any site that any other software claims as 'dangerous'.There's no way to communicate with the developers, there's no option to send an email with a question. This is an utter joke and no wonder it's a US company. They just keep filling up the world with nonsense, unfair laws and nukes.
After using Norton for decades & even though I have 5 pre-paid months remaining on my subscription, I just deleted Norton 360 as the newest version is absolute GARBAGE, I spend all my time fixing problems Norton creates like it blocking my passwords so I can't see it, to ensure I'm entering it correct, & I did not turn on Norton Password manager or find a way to turn it off! Norton also deletes all my passwords everyday for no reason & it started doing it by itself after the upgrade to Utilities Ultimate Garbage! I had not looked at McAfee for years, but love the new features they added, good bye forever Norton!
I contacted Norton to remove blue square & chevron icons which had appeared on every one of my image files in windows explorer during a Norton update. Contacted Norton, took almost an hour for them to remove the software. During this call I was persuaded to spend more money to extend the contract for an further year (on top of my remaining six months on my contract) and pay for a tune up during that call. Another three calls trying to achieve their recommendation to extend and pay for a tune up, only be be told it wouldn't work unless I upgraded to Utilities as well. They transferred me to a payments department who said I could not buy utilities as I was already in a contract for 360 deluxe. Four and a half hours on the phone trying to act on the first advisors advice and nothing achieved as their contracts department refuted the tech departments advice. Another two calls both lasting the best part of an hour to get a refund for the new services I had been persuaded to buy by the tech teams, a sleepless night and a lot of stress for over four hours conflicting advice. One department cannot agree with another and, as English is not their first language, communication was difficult. Really hard to keep your cool and stay polite, but I did. But believe me I was screaming in rage after I put down the phone. NEVER AGAIN.
After years of using Kaspersky Total I have recently tried Norton 360 in my laptop twice but there are things that I do not like about Norton 360 as follows;(1). When an ethernet Ookla Speed Test is carried out the speed result is halved if Norton 360 is installed. - (Nothing wrong with the router speed just the speed of the Windows Device in which Norton 360 is installed..(2). On this main laptop Norton 360 automatically turns on Dark Web Monitoring, (whatever that is), and you cannot get rid of it by the Norton 360 Consumer Menu Options.(3). Installing Norton 360 removes the Restore Points so that you cannot revert to an earlier date before Norton 360 was installed and you then need to carry out a clean install of windows if you want to fully get rid of Norton 360.The first rule for any Security/Antivirus Software should be "First do no harm" and when Norton 360 is removed it should leave the device as it found it and not prevent the device owner from using a Restore Point.
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