Review Time
Do not use this company .the items described are not true . I ordered an apricot coloured sweatshirt and when it came it was brown and thin material like a football top . Tried to return but says it’s very difficult as it has to go back to china so will give me 100% back if choose something else but will knock off £10 for postage . Always very prompt reply and courteous but avoid if I were you .they are just Chinese quality and rubbish . Will dump mine at charity shop and I’ve lost £36 so not cheap .
Scam company stay away I wanted to return items as they arrived late and they was also nothing like the website shows it’s just cheap market clothing from china! You have to pay to ship the items back to china which costs a fortune! So what they do it offer you a store credit note or 20% back of you item so for my £60 order I wasn’t even going to receive much back! They say they are helpful but they are not it’s just auto generated messages probably AI along with the whole site. That is probably how they make their money. I would never order from them again and I’d advise everyone else not to.
Terrible fraudulent company.I purchased a hoodie that looked lovely online, however I received a shiny polyester cheaply made hoodie instead.Website says easy returns.When I tried to return it, they tried to get me to accept a 10% or 20% refund instead. I wanted a full refund, so persisted. Postage was at my own expense, another $25 later.The issue lies in the fact that the business presents itself as an Australian company, yet directs customers to return goods to an overseas address in China. They are fully aware that under international shipping protocols, customs clearance fees are payable by the recipient of the parcel in China. They refuse to accept and pay these fees, so they effectively avoid taking possession of returned items and thereby circumvent their obligations to issue refunds for defective or misrepresented products.This practice appears to be a deliberate attempt to evade consumer protection responsibilities under Australian Consumer Law.
Do not deal with these people no matter what, I ordered a so called tailored pant suit which took so long. Only to receive an item which looked like it came from the charities shop. Then when I wanted to return and refund they gave me an option of 10% refund of the total price when I wouldnt except it it went 20% of the total order. When I wouldnt except that they gave me an address in CHINA to send it back too , me paying the huge postage fee of course. DO NOT WHATEVER U DO DEAL WITH THIS COMPANY.
Order no 4318 I ordered 2 what I thought were wool blend jumpers, turned up 100 acrylic in the most horrendously cheap looking colours.i acccept it was my fault I should have checked out the company. I have learned an £84 mistake. I will never wear these jumpers other than for lounging about in the house.I would like to think the company will re-emburse me,but not holding my breath.my order number is 4318Well 20% offer, I have accepted because I don’t want a long argument,this means I have pad £66 on two jumpers I wouldn’t even give away, they are awful.
It’s a scam. The company address on the website is from Slovakia, the parcel arrives with a return address from UK, but when you ask them to return an item they said the only way is for you to pay tracked delivery to China! Either that or they give you at 10% discount! So if you paid £30 for a dress you’re now looking to spend about the same amount to return the item to china. Nowhere in their website says that the item is coming from china, delivery takes ages and the items are so very poor quality it’s unbelievable……!!I’m gonna claim it back through the bank, it’s the only option.
Wouldn’t even give it 1 star but had to I order to write review. This company is a total scam. They state that they are based in Australia Canada and Slovakia…. But they are Chinese, once I saw from the tracking that the goods were coming from China I tried to cancel, but was told it was too late.When goods arrived they bore no resemblance to the photos shown, the quality is very very poor the wool is scratchy and uncomfortable, and it is far too small despite being described as one size.I am afraid I have to accept that I will not get my money back and I am very frustrated that these online company continue to get away with daylight robbery.Please please DO NOT use this website
This company is a scam DO NOT USE. I wish I had seen these reviews before I ordered. The coat I recieved is awful , looks absolutely nothing like the photo and is certainly not wool as described. I'm expecting the same response to ship to China, so I have already started the process of raising a dispute via my bank. Hopefully this company will be shut down soon !
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Nouvar – Elevated Women's Fashion
At Nouvar, we believe fashion should be effortless, empowering, and refined. Designed for the modern woman, our collection blends timeless elegance with contemporary trends, offering versatile pieces that transition seamlessly from day to night.
Committed to quality and sophistication, we curate fashion that not only looks stunning but feels incredible to wear. Proudly serving women is your destination for elevated style that stands out.
Discover the latest trends and redefine your wardrobe with Nouvar.See more
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