nurecover.com

3
3 Based on 1.8K reviews

...

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Average Rating

3

/
5

1.8K Reviews

5 Star
41%
4 Star
7%
3 Star
4%
2 Star
5%
1 Star
43%

Filtered Reviews

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Review Time

XXbox123
Although I had a few problems with the…

Although I had a few problems with the product, your company stood by the customer and made all negatives a positive

5
Date of experience: Aug 23, 2024
JusDePomme11
Top notch

Customer service is Top notch! Product is quality and the sauna has really help with my back pain!

5
Date of experience: Aug 23, 2024
Liliana Morgan
I purchased the pod pro chiller leaks…

I purchased the pod pro chiller leaks from inside the chiller the customer service was good until they couldn't rectify the problem then just stop replying

1
Date of experience: Aug 22, 2024
Heather Baker
Really responsive customer service…

Really responsive customer service dept. I am SO pleased with my pod XL, and the customer service team were excellent at sending a replacement inflatable lid when mine developed a puncture.

5
Date of experience: Aug 22, 2024
GhostDiam
I love my ice tub

I love my ice tub, it is so refreshing and helps me start my day. It’s an easy set up and change it weekly with no hassle. The people at Nurecover have been very responsive to all my questions which is awesome to have wonderful customer support.

5
Date of experience: Aug 22, 2024
Received the steam sauna on time

Received the steam sauna on time, first use..before I could even jump in. The steam unit gives out cold turkey and will not turn back on. I sent them a video and they sent the second unit out. 5 days late. About to give it another try and same thing happens! Unit goes out before I could even use it. I've left messages and emails with no reply back. I am beyond frustrated with this and want my money back!! Terribly reliable steamers, I am truly disappointed

1
Date of experience: Aug 21, 2024
CP23
After much debate and research

After much debate and research, I decided to purchase a Nurecover steam sauna. I have been enjoying the benefits and convenience of my own personal steam room. I worry about purchasing items online but with Nurecover, the responses to my inquires/issues and the customer service has been nothing short of EXCELLENT . This company stands behind their products.

5
Date of experience: Aug 21, 2024
Raife Rogers
machine faulty resolution solved eventually

Update: The first one I bought stopped working after a few months so after a long headache I was finally sent a new one.

3
Date of experience: Aug 21, 2024
Phoebe B.
no ice needed

Really surprise by the ice bath , did not seem to be impressive while unpacking it but it really does the job , I just use the tap water from outside and gosh it is cold , i am not ready to use ice in the nurecover it is to cold for me at the moment , but it is my best friend after a mountain bike ride . only con is the pillow they provide totally useless and impossible to inflate propaly , but i did not buy the product for the pillow

5
Date of experience: Aug 21, 2024
kingofmax98
I go in my nurecover every day for…

I go in my nurecover every day for basically 20 to 30 minutes. It's a game changer has changed my life. I recommend it to anybody for anything.

5
Date of experience: Aug 21, 2024

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