Name: nurecover.com
Telephone: 000000000
Rating: 3.0

VJ4 Guest

8 months ago

I’ve been trying to get my pod replaced…

I’ve been trying to get my pod replaced and have not been getting help.

Date of experience: Jul 02, 2025

EquiNais72 Guest

8 months ago

I have used many Nurecover products

I have used many Nurecover products. I recently got the dry sauna heater. It is awesome. Very convenient and hotter than others I have used. The customer service has been stellar.

Date of experience: Jul 01, 2025

Connor Hughes Guest

8 months ago

My order isn’t even delivered yet!

My order isn’t even delivered yet. Not real impressed. No product to review. So I’ll 99% make sure I cancel the reoccurring bill you guys signed me up for as well.

Date of experience: Jul 01, 2025

Cary Harris Guest

8 months ago

Terrible

Terrible, took over a month to even get my package, got charged again before i even got the last order, have been trying to cancel for a month, they keep dismissing me saying it will be there 'soon'. Do not buy from them.

Date of experience: Jul 01, 2025

Raphael Cook Guest

8 months ago

Affordable Quality

Inexpensive and quality products (I purchased the steam sauna + ice bath combo). Free shipping was a big plus, and it arrived within two weeks.

Date of experience: Jun 30, 2025

Ivy M. Guest

8 months ago

Haven’t received everything

I bought the sauna during a promotion where I would also get the ice bath. I never received the ice bath.

Date of experience: Jun 25, 2025

Elle Adams Guest

8 months ago

⚠️ WARNING

⚠️ WARNING: Do NOT buy from Neurocover. ⚠️This company is a scam when it comes to customer service. They advertise a 100-day return policy, but it means nothing — I’ve been trying to return an unused product for over 30 days, reaching out every single week for nearly 2 months, and they have completely ignored me.They stopped replying to my emails and chats the moment I asked for a return. I have all the proof of communication attempts, yet they refuse to honor their own policy. This is not just bad customer service — it’s dishonest business.Save yourself the headache, wasted money, and frustration. There are plenty of reputable companies out there — Neurocover is NOT one of them.

Date of experience: Jun 21, 2025

Natalie B. Guest

8 months ago

Best stress relief I’ve ever had at home

It’s not just a product, it’s a performance machine. The sauna hits hard with real, deep heat that rivals commercial setups, while the plunge makes me feel unstoppable. I’ve never had such a powerful at-home recovery system before.

Date of experience: Jun 21, 2025

Tracy Kelly Guest

8 months ago

I ordered over a month ago

I ordered over a month ago, never received the product. Emailed customer service but right after that I read multiple comments about how bad the customer service was and yeah, never even got a reply. Won’t buy anything from this company again.

Date of experience: Jun 18, 2025

Hope T. Guest

9 months ago

Delivery was quick and the setup was…

Delivery was quick and the setup was straightforward. I’ve been using it daily and already feel a huge difference in stress and recovery. Customer service followed up too, which was a nice touch.