nurosym.com

4.2
4.2 Based on 200 reviews

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Average Rating

4.2

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5

200 Reviews

5 Star
66%
4 Star
11%
3 Star
5%
2 Star
6%
1 Star
11%

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Suzanne
A very reliable company and product

Unfortunately my particular pain problem wasn't helped by Nuropod however I would like to say I purchased and tried the device. It was very easy to use and had no discomfort. I used it for a 1/2 hour in the morning and again for 1/2 hour before bed....when I made the decision to return my Nuropod, the company made the process very easy and was quite understanding of my problem. I would still highly recommend trying Nuropod. They are a wonderful company...

5
Date of experience: Mar 04, 2026
Warren Anstiss
An updated review of my Nurosym

I was asked to review my Nurosym purchase quite soon after i received it which was probably too soon to give a balanced assessment. At that time i wrote my first Trustpilot review I stated it wasn't doing much. However I've had the device for a longer period now so I can publish an updated assessment. As stated originally, the purchase and receipt of the device went very smoothly without issue. The packaging is nice and fuss free and in keeping with the simple yet modern product. Its simple to use and the email support for the first few weeks is very good, new emails land almost daily with instructions and encouragement. Once you find your sweet spot with the position of the power output clip on your ear and the power setting (mine is 22 - everyone is different) then its simply a case of sitting back and letting it do its thing. I feel no different during sessions really (i do 20-30 minutes once or twice daily -depending on my schedule). on an evening i may feel a little more tired after, but it varies. After the first month nothing had shifted for me with my nervous system issues but in months 2 and 3 i've been somewhat better. I've had more energy and my vertigo and vestibular issues eased almost completely. I've also noticed my mental state has been better, allowing access to more positive thinking . I had a week or two of set backs and flare ups again more recently and contacted Nurosym who were very prompt with a full reply to answer the questions and concerns I had raised, so i'd say customer service and feedback are very good. Flare ups along the way are normal and to be expected but i will continue to use my Nurosym in the longer term. I just cant give it 5 stars because I'm still not that well but I give it 4 for the ease or purchase/delivery, product quality (Ive used it over 3 month and still not had to recharge the battery!), sales and usage support and the fact that i experienced slow steady noticeable improvements in my wellbeing over an 8 week period.

4
Date of experience: Mar 03, 2026
Paco Berlanga
My experience with Nurosym has been…

My experience with Nurosym has been overall very positive. I use the device regularly and consider it an interesting and useful treatment.I experienced a technical issue with the earpiece that caused intermittent stimulation and made it difficult to use the device normally. However, the customer support responded very well and handled the warranty replacement in a fast and professional way.After receiving the new earpiece the device is working correctly again.I especially value the seriousness and responsiveness of the technical support when a problem arises, which is very important to me for this type of medical device.Overall, my experience has been very positive.

5
Date of experience: Mar 02, 2026
Alisa Nielson
The customer service is hands down the…

The customer service is hands down the best I have ever received. They are very prompt at answering all emails and questions and have made sure I am happy with my purchase. I would hands down purchase a Neuropod again.

5
Date of experience: Feb 26, 2026
Stefan Engberg
Professional service and fast delivery…

Professional service and fast delivery via DHL to Norway for new earpiece.Could not be more satisfied

5
Date of experience: Feb 26, 2026
PETER
I have to say their customer service…

I have to say their customer service was very responsive and polite!I would highly recommend this product to anyone who wants to feel calmer and more balanced :)

5
Date of experience: Feb 24, 2026
Harsha Chavda
Great after sale service

After sale service is greatly appreciated and also happy regarding receiving an ongoing help if needed. Thank you

5
Date of experience: Feb 24, 2026
Viktória Barbara Kovács
Nurosym Is Rewiring My Stress

I decided to buy it because I was highly stressed due to two jobs and two ADHD children, having ADHD myself in perimenopause. I was constantly irritated, with extreme mood swings, and my lower back was in pain, and I had a stiff neck. Sometimes my chest felt tight, or my neck muscles were tense. My neurologist said I have overstimulated nerves on my left side, and my craniosacral therapist told me that my body is always tensed. I have been using Neurosym for two weeks now.I have two experiences: 1. My body is more relaxed, my morning stretch feels easy, with more room to move. Even at the end of the day, I feel like my chest is more open, and my shoulders are free. 2. Over the past decade, I have found that I cannot hear well when I am stressed or very tired. After using Neurosym, my hearing improved. I had to reduce the volume by 30% on the same device, with the same app and tracks, to achieve the same loudness experience.

5
Date of experience: Feb 24, 2026
Asa  Fitzgerald
Long-term Nerosym user and…

I’ve been a long-term Nerosym user and have integrated the device consistently into my daily routine. Over time, I’ve observed a noticeable improvement in my baseline energy levels and overall day-to-day resilience, which has reinforced my confidence in the product as a meaningful part of my wellbeing strategy.Recently, I contacted customer support to source a replacement cable, and the service I received from Abigail was exemplary. Communication was clear, technically informed, and efficient, with a strong focus on resolving the issue without friction — exactly what you would expect from a company operating in the neurotechnology space.From both a product performance and support perspective, Nerosym demonstrates a high level of quality and reliability. I’ve recommended it to colleagues, friends, and family, and I fully intend to remain a long-term customer.

5
Date of experience: Feb 20, 2026
Giorgio Corsi
Since a started to use Nurosym I am…

Since a started to use Nurosym I am feeling better and I think nurosym is a valid help to fix some health issiues . I undestand that it take a longer time to be used since for me is olnly one week but i am confident this can help much more in a longer time.

5
Date of experience: Feb 18, 2026

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