Review Time
Where do I Begin with, the first thing that's gonna headstruck when you see the name " Nursey Live " is SCAMMER !!SCAMMER Step 1: From the very start of when your order is placed , you are going to be scammed !! Advance payment is asked for that too with the delivery fees applied for any destination you choose. And from this point scam starts on !!SWINDLER Step 2 : Order which you placed and so showcased on website may be subject to pictures only , it has no resemblance with the product you recieved. You can recieve the following: 1. Dead plants 2. Unrooted plant3. Broken plant 4. Rotten root 5. About to die plant 🪴 6. Blanca feasting on soil FOUR FLUSHER Step 3: There is no evidence of customer service provided on their website , no live chat support so provided , ticket system so provided which may not hold a link to view on. So no connectivity to get any support with customer service agent to get resolved your own issue. They are FAKE !!RASCAL HYPOCRITEsStep 4: went on with several emails to which they acknowledged that the product so I received are damaged , and will be provided with gift card of Rs1740 for the damage caused or damaged product ( WHICH TILL DATE HAVEN'T RECIEVED, AFTER 17 EMAILS AND INVESTING 34 DAYS FROM DATE PRODUCT SO RECIEVED ) IMPOSTOR Step 5: Now when I my efforts went in vein , I nearly checked to write a review about my experience, and got to know I am not the only one who dealt with this ridiculous situation, felt pitty onto the people who suffered the same insanity , but got to check who gave the 5 star , but sooner came to know these ppl aren't only SCAMMERs but also IMPOSTORs , have themselves wrote the review rating themselves as 5 star during the duration of 20 Jan 2023 to 24 Jan 2023 , woah a lot many buyers chose the special occasion to rate them 5 star on the same duration , hats off to being such a FRAUD, INCOMPETENT and RASCALS
Very bad service! Worst experience! Received dead plants and very worst courier options ( tracon )courier.I ordered plants from this site ok July 2 and I received their order on 25 July total more than 20 days of traveling for plants very bad customer support only ticket communication and courier supply provided by this are more than worst I never had such worst online experience money sucking people Never buy anything from this site should be ban from network
I made an order and paid online. Even after 10 days the order was not do dispatched. After multiple ticket submissions, they said it was delivered. I haven't received it. They are not willing to help.Their customer service is worst. They don't respond. Do not buy from nursery live. You risk losing money and time.
Order number NLV1411674772 is not made by us. this message received to my mobile today.we think this is scams. please cancel and delete this type of order associated with this emailid or mobile number. furthermore we are not responsible for any such activity using my emailid or mobile number. we request you imemediatly cancel this order. after submit a ticket any processing order using my mobile number or email id is illegal,
I ordered a set of 12 succulents. 3 arrived dead, 2 died soon after and 1 is dying, despite all efforts to prune, fertilize, sun, etc. - at the hands of a professional gardener. When I informed their customer service, they gave me a Rs 300 discount coupon. This was ridiculous, but I didn't want to waste time on such a small amount of money. I placed an order to use the Rs 300 coupon, and that order didn't get placed though the payment went through. Now, it's been a week and their customer service is doing nothing to help.
If you've ever wanted to experience an alternate universe where customer service has packed up and left for Mars and apps demonstrate the responsiveness of a centuries-old tortoise, then welcome, my friend, to NurseryDead.Now, I know what you're thinking, "Isn't it NurseryLive?" Yes, it once was. But my recent experience made me question whether 'Live' was perhaps an ambitious stretch. For in this house of horticultural horrors, the 'live' plants seem to have embraced the 'live fast, die young' motto before they even reach your doorstep.The customer service, you ask? It appears they've taken a leaf out of Waldo's book, mastering the art of vanishing without a trace. I've sent enough messages to fill the Grand Canyon and yet, nothing. The echoes of my pleas vanish into the void, leaving me wondering if the 'service' in customer service is a relic of a bygone era.Then there's the app. Imagine an app so unresponsive, you'd think it was on a permanent digital hibernation. I can almost hear it snore each time I dare to click or swipe. An app should be a gateway to a world of convenience, not an infuriating labyrinth where patience goes to die.So here's my chorus in this botanical opera: NurseryLive is more like NurseryDead, a phantom delivering dead plants, offering ghost-like customer service, and an app that sleeps more than it works.In the end, the star I award isn't for NurseryDead. It's for you, the reader, a lighthouse guiding you away from the rocky shores of this e-commerce shipwreck. If you're seeking green pastures, take my advice: steer clear of this botanical boneyard.
I've paid for my plant order. It has not been delivered, and there has been no communication from their team. All I get is a bot response that says "Ready to ship." I've seen several people complain on their Instagram page, where they market products, but no one ever responds. It's an elaborate scam.
These guys are online thugs! Just stay away from them. Here is their modus operandi:1 - They keep spamming you with emails and messages. Even if you unsubscribe, they will not take you off their distribution list.2 - They keep sending you offers saying you have some credits that you can use. But these are fake messages.3 - After numerous emails over last two years or so, I used one of their promotions where I had to pay INR 159 as delivery charge for two plants and they would not charge anything for the plants. My minimum expectation while ordering this was that the total value of the plants should be near the amount that I am paying, keep aside the INR 600 value that Nursery live is claiming. 4 - When I received the plants they were 4 inch tiny plants in a cheap black plastic pot that you will find at local nursery. The cost of these plants at your local nursery is INR 20. 5 - I felt completely cheated and I raised a support ticket telling them to take the plants back and return my money as I am not happy with their plants. However, they sent a totally inappropriate response saying I have received correct plants. 6 - After doing this, they blocked my email address. So when I replied to their email response, my email was rejected by their server marking it as spam. So stay away from these thugs and don't spend your valuable time and money with these guys.
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NurseryLive provides wide range of natural plants and accessories online in india. We delivers 6000+ nursery plants, seeds, bulbs, pebbles, pots & planters across all major cities in India.
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