office365.com

1.3
1.3 Based on 71 reviews

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Average Rating

1.3

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5

71 Reviews

5 Star
4%
4 Star
0%
3 Star
3%
2 Star
6%
1 Star
87%

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carol speakman
Furious

I have been trying to contact microsoft for 2 days. I bought in Dec 24 the license, without realising I cannot add it to my Del laptop as it has a VPN. I took the hit. But now my emails are ignored, I can't get anyone to answer the phone. And they have emailed me to say they are taking £84.99 on the 13thNov25. I had 2 days to cancel. The email is dated 13th Nov, so how on earth can I cancel. This is appalling. If microsoft bother to read these. Contact me

1
Date of experience: Nov 13, 2025
Tor Martin Austad
Terrible offer

Terrible offer, terrible web based experience, terrible treatment of client

1
Date of experience: Oct 28, 2025
Angry customer
Microsoft set up our Tennant…

Microsoft set up our Tennant incorrectly. They said they fixed it, they did not. I am now having to pay £2k for someone to come and set one up again and migrate all our data over to the new Tennant. Typical big business who doesn't care about anyone but themselves.

1
Date of experience: Oct 24, 2025
Kimberly Scherer
Microsoft 365-keine Kundendienst!

Microsoft 365-I paid for it on August 18th and suddenly Microsoft deactivated. Microsoft is not even acknowledging I have a subscription when I try to activate but my account shows I paid for it. Microsoft has no interest in providing customer service either. Use Pages, much more user-friendly! Microsoft sucks!

1
Date of experience: Oct 15, 2025
Andrea Steinson
0 stars ..

0 stars ... Worst service ever, email used to be free, suddenly I pay a subscription to be locked out of my email, saying storage is full even though there's Microsoft 365 charges coming off my cc, as well as one drive and cloud, all charged from Microsoft, but no access to these services, not to mention the fact that you can't get a hold of anyone, but when I finally did, the guy tried to tell me I had to pay $150 for him update or something so it could work ..WTHI will cancel everything, loose all my photos and old emails before paying another dime for this BS

1
Date of experience: Sep 26, 2025
Microsoft Greed

It's bad enough that Microsoft made this a "subscription" that has to be renewed every year, but now they increased the yearly subscription by over 40%. Is the software going to work better, do the customers get anything additional or is it because they included copilot and that justifies the hugh increase annually. This is what happens when companies have a monopoly over certain products or areas and do not have any competition. They can do whatever they want because most customers don't really have much of a choice.

2
Date of experience: Sep 26, 2025
trinity fogarty
I'd give it zero if possible

I'd give it zero if possible. 365 has been the biggest pile of rubbish since inception and now is worse than ever.These morons need to realise being connected to the internet SHOULD BE secondary to every other function in the software. I recently did a search in new outlook and i got a message saying there are no matching emails online do you want to search locally? Tards.This is only the tip of the iceberg though, i tried to copy a pic from outlook recently and then tried to paste it into word via control v but guess what nothing was pasted other than a place holder. Now for some idiotic reason control v isn't enough you have to right click then click paste image, another clever move.Then theres the ridiculous file page (used to be a menu) within all the office garbage. Browse should be the first thing to open when clicking save etc NOT the ambiguous crap for onedrive. Onedrive takes over steals files and the only way to get the files back out in bulk is the most cumbersome program i have ever seen. Imho Microsoft no longer deserves anyones business

1
Date of experience: Sep 17, 2025
Mark
Updates every other day

Updates every other day. Search function does not work. Slow and very needy , wants a lot of memory to achieve the worst possible office experience. Utter garbage.

1
Date of experience: Sep 10, 2025
Natalia Chappell
Do not use!!

Awful support and wish we never migrated from godaddy! Support is dreadful and they have left us without any support and access to our emails, which our business relies on! DREADFUL!

1
Date of experience: Sep 05, 2025
Kate
It is not what it was cracked up to be

It is not what it was cracked up to be. Too many failures—setting the voice for spoken content is futile. 365 just either will not accept it, and you get the rankling computer voice—or, willy nilly, it will change voices while you’re listening, telling you to sign in before you can choose voice. I’m perpetually signed-in. And autosave. Woeful. Saving documents in general is a lottery. “Can’t save your document right now …” nor for the next four hours. Results in lost work and a spectacularly unsatisfactory experience.

2
Date of experience: Sep 03, 2025

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