office365.com

1.3
1.3 Based on 71 reviews

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1.3

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5

71 Reviews

5 Star
4%
4 Star
0%
3 Star
3%
2 Star
6%
1 Star
87%

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Astrid Parker
It's like they're trying to make it difficult for you

If you don't keep your device on the internet 24/7 it keeps asking for authentication. Absolute rubbish, and the programs themselves (Microsoft word especially) are BAD if you go any deeper than surface level. The only reason I persist is because I'm too deep in, but please just save yourselves and get anything else.

1
Date of experience: Oct 30, 2024
Raymond
Absolute dogshit

Absolute dogshitGoogle is just so much better. Microsoft asks me to do a million billion authentications all the time. I can't duplicate documents or share them without it locking them. It is by far the worst software I have ever used. It has wasted so much of my time and it makes my daily experience on my laptop and phone worse.

1
Date of experience: Oct 29, 2024
Shaun Turner
Had a problem to activate office 2021

Had a problem to activate office 2021, so tried to call them in the Netherlands, then I was directed to a website, but it was to quick and then they asked if I want to receive a SMS, bur before I could answer the message couldn't accept anymore. So I tried to call back and then they repeat the name of the wbsite, but you cannot hear if they say AKA.NS or AKA.MS so trey to call back 20 times but always not clear pronounciation.. Don't lose your time with them. The whole team should make only party somewhere. You could stop to buy from them and stop calling. Only when there is no telephone ringing more there they will understand that they are in bankruptcy and I will gratualate them. Very bad performance and as I see I am not alone!

1
Date of experience: Sep 26, 2024
Geoffrey
log in issues …

as already stated microsoft only talks to business customers on the telephone domestic customers are left to the useless on line support which is over complicated doesnt direct or help customers that are not computer literate. i some how stumbled on to my solution to my issue by chance. being locked out of my account i deleted microsoft re installed it and bingo! after weeks of changing passwords and other log in issues i notice also microsoft has a new look since last time i used it.

1
Date of experience: Aug 01, 2024
Elisha Reed
Office 365 is a contract with the Devil

Buying Office 365 is like a contract with the devil... once you are registered MS Office owns your computer and there is nothing you can do about it. Even you cancel your subscription and uninstall all of it; it is still there; and one drive still prevents you from saving your files where you want. It is a nightmare... a fraud, a con game. Don't fall for it... BTW it also messes with your local registries.

1
Date of experience: Jul 19, 2024
Talitha Ross
Awful product

Awful product. It keeps on wanting to run auto-checks for updates - even when you're in the middle of important tasks. And then when you try to stop it, it just launches again and once again tries to run auto-checks for updates. It even stops you shutting down to run a check for updates. Worse decision I ever made.

1
Date of experience: Jun 21, 2024
davuto31
OMG....

OMG. They took money from my account unauthorised.I WANT IT BACKMY BANK WILL BLOCK IT BUT I WANT ANSWERSTHEY WONT REPLY TO THIS.....WONT HOLD MY BREATHTo continue........have been trying all night to reset my pin as I forgot it.They tie you in knots and make it as complicated so you forget about it.ABSOLUTE DISGRACE......NOW IM REALLY MAD.WILL BLOCK THEMSORRY SORRY SORRY SORRYWhat can I say ???? NOT MICROSOFTS FAULT ! ! !AND... not my flippin fault either.BIG SCAM...........I cancelled my debit card 2 days ago.Looks like the Morons saw the cancellation today.As I turned my I phone on this morning and swiped the screen to see what i had missed P I N G .........MESSAGE FROM BANK....please verify these transactions......7 x £15 PendingIm gunna swear BUT TRUSTPILOT WONT LET MESO rang the bank for the second time today and they have to wait for it to clear (so the t---s get £105)They then investigate (after me answering several questions for security,) and will refund the money when they have answers.I have always checked my bank twice a day as I am old and am a rail pain. Now its 3 times.Oh and im cancelling the £1.99 per month which I started recently with Microsoft.BEWARE I HAVE WASTED 2 DAYS WORRYING ABOUT THIS.AND TO THE MORONS.....WHAT GOES AROUND COMES AROUNDHOPE YOU GET YOURS T---TSSORRY MICROSOFT. XXXX

1
Date of experience: May 18, 2024
Ranch_Ou_Veau
Save your money

Save your money. They are never happy, and this thing is keeping showing you annoying pop-ups that CAN'T be stopped.

1
Date of experience: Apr 13, 2024
xX_atoz_PvPXx31
Worse mistake the business made

I signed up to the business for our 3 laptops, I tried to set it up, main laptop was set up pretty ok. I the rest of my days going back and forth trying to get help with online chat, could never get them working and on the account. still trying as I write this is pure frustration with the accessibility and ease of this online system, I read reviews, and seemed ok, but when I have tried to set it up and get sorted for our small business, a complete mistake and wish I never started down this road. In the process, after it has stuffed 1 laptop with the changed I was told to do that I rebooted it from scratch and going to try brand new again. I highly recommend anyone thinking about it, do some homework and chat with some people first as it really really is NOT user friendly at all to set up any more than one system. extremely difficult. Currently looking at other options as simply cant get the help to get our systems working correctly. and for a small business not having IT it criples us every day we keep trying to sort it and get it right. still cant remove personal accounts, keeps diverting back to personal accounts and will not allow the business accounts to be installed. really difficult to work with Microsoft products in total. and lack of support and knowledge.

1
Date of experience: Mar 29, 2024
Truman Sanders
Spell checking works really good (no)

I tried to optimize word's spell checker. After a lot of changes like reset my PC language settings or playing with the options in the word left to right, after a couple of restart nothing changed. After some research i was able to find some help.

1
Date of experience: Mar 15, 2024

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