officedepot.com

1.8
1.8 Based on 201 reviews

If you're looking for office supplies, our name says it all. We have one of the widest selections of office furniture available on the market today. You can count on us for the low prices on office products and home office supplies every single day....

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Average Rating

1.8

/
5

201 Reviews

5 Star
18%
4 Star
1%
3 Star
1%
2 Star
2%
1 Star
78%

Filtered Reviews

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Review Time

Adele Cooper
Not human and NO feelings

It has been SO disappointing to realize that you spend greater than $600 on products and get only $2 back in rewards! Tried to reach a human on customer service to inquire about this and only connection was to a computer that terminated the call when I didn't "fit" in the dialogue. I am fiercely loyal, but NOT to automation. I guess I must take my future business to people who care!

1
Date of experience: May 09, 2022
Brock
They helped me find just what I needed for my project.

As soon as I walked in Dale asked if I needed help finding something. He guided me to where I could find my item in such a funny, friendly way, I was laughing the whole time. I couldn’t find exactly what I was looking for but he helped me find something that will work perfectly for my project. He saved me.

5
Date of experience: May 06, 2022
Lilibet Sanders
i took my computer in for repair

i took my computer in for repair, they told me it should be looked at within 3 days. phoned them a week and a half later, they said i declined to get it fixed, i said no. 2 1/2 weeks later got a call $511 for repair, i said okay. one month later it got back to store was $560. and they lost my charger, they gave me a aftermarket. 3 1/2 weeks later hard drive was gone, went there, they said no warranty would have to pay again. i left and took somewhere else.DOOOOOOOOOOOOO not take your computer there for repair

1
Date of experience: Apr 27, 2022
matt_jo
Great customer service

His name is Alex or Alexander either way he made my wife and I experience a memorable one.please reward him for his hard work and professionalism. Orlando Florida 00286

5
Date of experience: Apr 27, 2022
Hilary Brown
Disappointed

No wonder Office Depot is having trouble……the store in brooksville fl is filthy the floor hasn’t been cleaned or waxed for a long time. The store looks like it is going out of business….low product and lack of staff.

2
Date of experience: Apr 21, 2022
Syd Clark
customer service is Awful

customer service is Awful. while they will Take your money in moments, A refund can take over a week. Than one is forced to accept a credit that can only be used at their Awful Store. Just when one thinks it can't get any worst it does just by going to another store. I would use The the UPS store. Poor service all around.

1
Date of experience: Apr 21, 2022
Tried to order online but kept getting…

Tried to order online but kept getting an error message with my physical address telling me there were too many characters. My address is what it is, I can't change it!!!

1
Date of experience: Mar 31, 2022
Gloria Lewis
Completely ridiculous

Completely ridiculous! I ordered 4 items, received 3 correct and one incorrect. Called 1800 to ask what to do in these situations. They treat this as a "return" meaning I was to print labels and drop the package off, etc. I also had to place new order - only this time no rewards could be applied (all used on the original order) and wanted to charge me "small handling fee" ($9) for ordering only one item. Of course, I cancelled it all. Instead of fixing their error, they tried to make additional dollar out of the situation! WOW! This company is RIDICULOUS!

1
Date of experience: Mar 28, 2022
Jordan Johnson
POOR MANAGEMENT

Office Depots customer service sucks will tell you anything to get you off the phone. Waiting three days for a return call. Thank you, Lea, and Mary no help whatsoever. Office Depot is trying to charge me three more times for my yearly Technical Support (which is great) Customer Service can't even get ahold of Billing on the phone Lea, and Mary tells me they will call me back. HA! HA!HA! Will I get the Technical Support next year----I'll call them if I get around to it!!!!!

1
Date of experience: Mar 22, 2022
LS10
Delivery staff does not follow instructions!!

If I didn't HAVE to order supplies from you for my company, I would go elsewhere. Every single time you manage to screw up my order, do not follow instructions on calling to get into the building, and just leave my order in an unattended mailroom for a 12 story office building. No wonder you have such terrible reviews on here - it is well deserved. Terrible service, terrible customer service when I called about this. No supervisors available to call me. Monday I start lobbying for my company to switch vendors.

1
Date of experience: Mar 18, 2022

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Business Details

  • If you're looking for office supplies, our name says it all. We have one of the widest selections of office furniture available on the market today. You can count on us for the low prices on office products and home office supplies every single day.

  • language https://www.officedepot.com

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