Review Time
It has been SO disappointing to realize that you spend greater than $600 on products and get only $2 back in rewards! Tried to reach a human on customer service to inquire about this and only connection was to a computer that terminated the call when I didn't "fit" in the dialogue. I am fiercely loyal, but NOT to automation. I guess I must take my future business to people who care!
As soon as I walked in Dale asked if I needed help finding something. He guided me to where I could find my item in such a funny, friendly way, I was laughing the whole time. I couldn’t find exactly what I was looking for but he helped me find something that will work perfectly for my project. He saved me.
i took my computer in for repair, they told me it should be looked at within 3 days. phoned them a week and a half later, they said i declined to get it fixed, i said no. 2 1/2 weeks later got a call $511 for repair, i said okay. one month later it got back to store was $560. and they lost my charger, they gave me a aftermarket. 3 1/2 weeks later hard drive was gone, went there, they said no warranty would have to pay again. i left and took somewhere else.DOOOOOOOOOOOOO not take your computer there for repair
customer service is Awful. while they will Take your money in moments, A refund can take over a week. Than one is forced to accept a credit that can only be used at their Awful Store. Just when one thinks it can't get any worst it does just by going to another store. I would use The the UPS store. Poor service all around.
Completely ridiculous! I ordered 4 items, received 3 correct and one incorrect. Called 1800 to ask what to do in these situations. They treat this as a "return" meaning I was to print labels and drop the package off, etc. I also had to place new order - only this time no rewards could be applied (all used on the original order) and wanted to charge me "small handling fee" ($9) for ordering only one item. Of course, I cancelled it all. Instead of fixing their error, they tried to make additional dollar out of the situation! WOW! This company is RIDICULOUS!
Office Depots customer service sucks will tell you anything to get you off the phone. Waiting three days for a return call. Thank you, Lea, and Mary no help whatsoever. Office Depot is trying to charge me three more times for my yearly Technical Support (which is great) Customer Service can't even get ahold of Billing on the phone Lea, and Mary tells me they will call me back. HA! HA!HA! Will I get the Technical Support next year----I'll call them if I get around to it!!!!!
If I didn't HAVE to order supplies from you for my company, I would go elsewhere. Every single time you manage to screw up my order, do not follow instructions on calling to get into the building, and just leave my order in an unattended mailroom for a 12 story office building. No wonder you have such terrible reviews on here - it is well deserved. Terrible service, terrible customer service when I called about this. No supervisors available to call me. Monday I start lobbying for my company to switch vendors.
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