Review Time
Chain selling office & school supplies, electronics & furniture (most featuring a copy center).
Departments: Office Depot Print & Copy Services
Address: 924 W State Rd 436 #1400, Altamonte Springs, FL 32714
Phone: (407) 389-3234
I wanted to take a moment to express my sincere appreciation for the outstanding Pre TSA support you provided for my family on Saturday, March 28th, 2026, at 10:30 AM. Your professionalism, warmth, and diligence made a meaningful difference for us, and it did not go unnoticed. It reminded me of the kind note I wrote about you back on May 29th, 2023, on Yelp — and your excellence has been consistent over the years. You continue to deliver the kind of service that leaves an impression. I also want to extend kudos to Ashley and to your colleague — the gentleman with the unique name. I do not want to misspell it, but please pass along my thanks. Their support and teamwork contributed to a smooth and positive experience for my family.
I wanted to take a moment to express my sincere gratitude for the exceptional pre-TSA service you provided for my family on Saturday, March 28th, 2026, at 10:30 AM. Your professionalism, attentiveness, and genuine care made what can often be a stressful experience feel seamless and reassuring for all of us.
This is not the first time I have been moved to recognize your outstanding work — I left a glowing review for you on Yelp back on May 29th, 2023, and I am delighted to say that your exceptional standard of service has only continued to impress. It is a testament to your dedication and passion for what you do.
I also want to give a well-deserved shoutout to Ashley and her brother [NAME] both of whom were wonderful and contributed to making our experience truly top-notch. Please pass along my thanks to them as well. You are all part of a genuinely outstanding team.
Thank you again, Glenda, for going beyond for my family. People like you make all the difference, and I hope your leadership and colleagues know what a gem they have in you. We will absolutely be returning, and I will continue to sing your praises to anyone who will listen!
Thanks & Best Regards,
Respectfully Submitted,
Sridhar Rangaswamy ("Sri")
US Trademark: 5030763
US Trademark #SN 98620494:
"Promise Less/Under Promise and Deliver More"
"Excellence is not an act, it is a Habit."
"Honesty is the Best Policy “Be Truthful,Honest and Fair"
Chain selling office & school supplies, electronics & furniture (most featuring a copy center).Departments: Office Depot Print & Copy ServicesAddress: 924 W State Rd 436 #1400, Altamonte Springs, FL 32714Phone: (407) 389-3234 I wanted to take a moment to express my sincere appreciation for the outstanding Pre TSA support you provided for my family on Saturday, March 28th, 2026, at 10:30 AM. Your professionalism, warmth, and diligence made a meaningful difference for us, and it did not go unnoticed. It reminded me of the kind note I wrote about you back on May 29th, 2023, on Yelp — and your excellence has been consistent over the years. You continue to deliver the kind of service that leaves an impression. I also want to extend kudos to Ashley and to your colleague — the gentleman with the unique name. I do not want to misspell it, but please pass along my thanks. Their support and teamwork contributed to a smooth and positive experience for my family. I wanted to take a moment to express my sincere gratitude for the exceptional pre-TSA service you provided for my family on Saturday, March 28th, 2026, at 10:30 AM. Your professionalism, attentiveness, and genuine care made what can often be a stressful experience feel seamless and reassuring for all of us.This is not the first time I have been moved to recognize your outstanding work — I left a glowing review for you on Yelp back on May 29th, 2023, and I am delighted to say that your exceptional standard of service has only continued to impress. It is a testament to your dedication and passion for what you do.I also want to give a well-deserved shoutout to Ashley and her brother [NAME] both of whom were wonderful and contributed to making our experience truly top-notch. Please pass along my thanks to them as well. You are all part of a genuinely outstanding team.Thank you again, Glenda, for going beyond for my family. People like you make all the difference, and I hope your leadership and colleagues know what a gem they have in you. We will absolutely be returning, and I will continue to sing your praises to anyone who will listen!Thanks & Best Regards,Respectfully Submitted,Sridhar Rangaswamy ("Sri")US Trademark: 5030763 US Trademark #SN 98620494:"Promise Less/Under Promise and Deliver More""Excellence is not an act, it is a Habit.""Honesty is the Best Policy “Be Truthful,Honest and Fair"
I would give this company a negative zero if that were an option! I order an HP Printer after getting a suggestion from a chat agent. Once I received the printer it was Not WIFI Capable and it doesn’t double print. I was on chat daily for a week and after 5 DAYS I’m called and informed my REFUND WAS CANCELLED!!
I had a wonderful experience at the Sunny Isles Office Depot. The staff was incredibly helpful, professional, and patient. They went out of their way to make sure I found exactly what I needed and made the process quick and easy. It's refreshing to receive such great customer service these days. I will definitely be coming back and highly recommend this location! I can truly rate my shopping experience at 100% Sapphire and her staff gives A+ service every time!
On Feb 4th I placed an order for a fabric shaver. There was a specific brand that I wanted, and Amazon was sold out so I thought I would give Office Depot a try. When I placed the order, the estimated delivery date was 02/10. The weekend came and went with no shipping notification, and so I reached out via online chat on 02/10 to get an order update. The "virtual assistant" opened a case for me and "escalated it", meaning I go NO answer and I had to wait for someone to email me. I got a very generic form email back saying they were reaching out to the supplier.This goes on for several days (same email over and over again), so I finally call them. Per the other reviews, the call was VERY difficult due to a major language barrier and I explained that I would like to cancel and they said they cannot cancel, but they can put in a request to cancel. Then I got hung up on. So, I also put in a chat request to cancel. So far, I have received two emails saying they have contacted the outside vendor requesting to cancel, but they will not cancel my order, despite it being two weeks with no shipment. Absolutely RIDICULOUS customer service. Worst I think I have ever encountered.
Do not order anything from them online. Should it arrive damaged, or for any reason needs to be returned, it is not an option. I ordered a keyboard for a Microsoft Surface - my husband already purchased the keyboard so I didn't need it. They will not let me return it unless i go to a store location. Obviously they have very few locations and none near my home or office. No online return option.Adding to this review. I tried again to contact someone about a return option. Received several emails that they cannot because the product comes from a third party vendor who is not reachable to issue a return. I’m lucky it wasn’t a laptop or something really expensive. Very strange experience but hopefully this will save anyone from placing orders with Office Depot.
Office Depot’s website flat-out lies about returns, claiming online purchases can be returned in store when staff routinely refuse and send customers away. I wasted hours, including a two-hour call, was dumped on an unresponsive contractor (Veyer), and even had a $10 Visa gift card never delivered. Countless other customers report the same thing online—this is deceptive, systemic, and designed to falsely signal easy returns.
I was so impressed with all of your Customer Service workers LAITH RETTA JESSIE 0263 Miller RD. awesome service each of them. I said they should be rewarded with a dinner card a gas card. They should be put on the recognition board and given up $50 phenomenal employee bonus. Thank you for your service. Blessings.🙏🏼💃🏾👑
Ordered for next day delivery 1/7/25. Only a Partial Delivery of Items with the only critical delivery not occurring. Delivered K-Cups and did not bother to deliver a ten ream box of paper. Complained and asked for paper to be delivered on Sunday. Nothing. Called again today. Made me "cancel" the order and reorder instead of just freaking delivering the paper. Paper will not be delivered until Thursday. So eight days for next day delivery.
Office Depot posts store hours on their website that are incorrect. For example, several stores in Orlando, FL say they are open until 9 p.m. I had some printing I needed to get done for a client, and the hotel’s computer wasn’t working. Guess what? I showed up at an Orlando store at 8:20 p.m. and the lights are out. Closing time on the window? 7:30 p.m. They really need to get it together. Calling Customer Service is fruitless, as they just don’t care.
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