Review Time
Our company is using Ogilvie, the customer service is superb. Jack emailed and when I spoke to him he took his time and was very responsive to my requirements, and also very knowledgeable. We were able to get this sorted in two days, even with some adjustments. I would certainly recommend the company, and highly praise Jack for his customer service skills.
My company have used Ogilvie Fleet for a number of years alongside other providers however Ogilvie have always stood out from the rest. When vehicles go wrong (which is sadly unavoidable) the maintenance staff are always on hand to help. Phone answered quickly and even had a manager picking up and dealing with an issue well out of normal working hours.
Our company is using Ogilvie, the customer service is superb. Jack emailed and when I spoke to him he took his time and was very responsive to my requirements, and also very knowledgeable. We were able to get this sorted in two days, even with some adjustments. I would certainly recommend the company, and highly praise Jack for his customer service skills.
Only seem to be good for getting hold of a vehicle, not for servicing a long standing fleet vehicle.We've had a company vehicle off the road now for 2 months due to the bad service and very poor communication. Even at one stage recommended to "phone our supplier yourself" when trying to organise a tail lift repair, in which already had tried that with no answer to the phone. This isn't a one off either. Very regular with booking repairs, we are given timeframes of weeks to wait, in which still having to pay for the duration. Hiring through Ogilvie has cost us so much time and money with the lack of service provided on long term leasing. Would be giving a 1 star, but occasionally can get hold of a 3.5t vehicle with tail-lift... the only slight positive experience we have currently.
This was the first time I’ve ordered a company car and I was nervous about picking an electric car for the first time - the whole team in Sheffield really helped me out in picking and ordering a car and kept me up to date until I got the car. I wish it was always this easy!
I have recently come into the "Fleet Management" world, which has been a bit of a minefield. Ogilvie are one Fleet provider that our company uses but has been, by far, the most helpful and accommodating. Our accounts manager and the whole entire team, have made the transition into this world seamless and easy for me. We use other Fleet Companies but i have not had the same experiences. Ogilvie has come across as a trustworthy and caring company whom i trust with our fleet and will continue to use for many years to come.
We made the switch to Ogilvie in 2024 for our company car fleet provision. The service and support received have been excellent. The team are knowledgeable and very approachable and have made the whole process pain free. Drivers are kept informed about their orders and expected delivery dates. Costs are competitive within the sector. The website is a little slow but is easy to navigate. I would recommend Ogilvie to anyone looking for a car fleet provider.
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