oneassist.in

3.4
3.4 Based on 452 reviews

Founded in June 2011 by Fintech industry veterans Gagan Maini and Subrat Pani, OneAssist Consumer Solutions Pvt Ltd is headquartered out of Mumbai, India. Having done extensive research on what worries the New-Age Indian, we realized that over the years ...

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Average Rating

3.4

/
5

452 Reviews

5 Star
53%
4 Star
7%
3 Star
2%
2 Star
0%
1 Star
38%

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Review Time

Nena
I had a very bad experience

I had a very bad experience, without inform they had deducted RS.1899/- from my account.I never ever used their service, I understood this is a scam and what ever they promised during purchase are B.S. so I was away from (But anyway year i paid 1899) but again they deduct.Sorry above comments were mistaken, Its actually ICICI bank who did this, for bank card protection. so ICICI bank is culprit.

1
Date of experience: Sep 06, 2020
Gloria
One assist is one of the worst company…

One assist is one of the worst company I have ever come across . You will not find any support from them whenever you need it. no customer support , the follow up is tiring and end of the day they won't help you. Their senior management is highly unprofessional and least bother about their customerLater after getting the response from one assist - As expected I got the standard reply from One assist which they provide to everyone , its one of the way to dilute from the main concern , I know for the fact they won't be doing anythingWould strongly suggest please please don't go for one assist insurance even they give it you free

1
Date of experience: Sep 03, 2020
McKenna Patterson
Fraud company

I have repeatedly called their customer care to end my WA privilege single plan but they debit my bank account every time even after sending message they have recieved my cancellation request. Totally fraud company with no business ethics.

1
Date of experience: Sep 03, 2020
Taleya
This is the worst and fake company guys…

This is the worst and fake company guys believe me please don't buy any insurance from this company .They are sitting just to take the money from the pocket and at the time of claim they willbprove that you are wrong.And later you will feel guilty why I have choosen this insurance for myself.Some one has gifted me one phone and I took the insurance of that phone from one assist and due to one accident it got damage when I tried to get the insurance from this company they denied given all non sense excuses and not ready to accept anything.*I would again say please don't buy any insurance from this company else you would be in trouble later on.

1
Date of experience: Aug 25, 2020
PeanutsMen
Very bad experience about oneassist

Very bad experience about oneassist. they debited amount from account without account holders permission. and afterword not refunding. and they says RBI gives them permission to debit account. and lifetime membership not allow to cancel.

1
Date of experience: Aug 24, 2020
Jarrod
I wish I could give it a negative star…

I wish I could give it a negative star utter waste of money DO NOT WASTE YOUR MONEY ON THEM they will come up with some stupid excuse to not give you your claim , they are cheaters and frauds DO NOT BUY THEIR INSURANCE PLEASE

1
Date of experience: Aug 23, 2020
Wayne Smith
The repair estimate was very high,so…

The repair estimate was very high,so they simply told me that this is the case of liquid damage which is not covered under warranty.but actually nothing happened like this ever with my laptop.they just lied to save money.

1
Date of experience: Aug 21, 2020
Albina Foster
If I had an option I would have given…

If I had an option I would have given minus rating the worst experience the worst company customer care executive don't know how to talk, they rejected my claim for no reason, when I asked him the reason he give me silly reason, that your claim is rejected because you have not provided the paper first time,i told him that it happened because of you guys only, bec you whr not asking for the correct paper. They way in which he was talking was rude like you are talking with roadside criminal person even told me to get my product repaired on my own cost. So gai please be aware of this company, They just looting us in broad daylight

1
Date of experience: Aug 21, 2020
UnyGo
If reviews need negative stars this company should be the brand ambassador.

Trust me this is the worst company. They will give you reasons which will not be satisfied. Will go to any level to reject the claim. I took insurance by thinking may be they have improved over the time. They don't listen to you and neither will transfer you to any senior. I beg you I repeat I beg you to not buy insurance from them instead donate the amount atleast you will get the blessings of someone. So pathetic people and their services.

1
Date of experience: Aug 21, 2020
Rhoda Reed
The company befools us

The company befools us. My phone got damaged due to liquid while claiming they are saying that this is issue is not covered under our policy. One week has passed i hv been talking them. Even they do not reply the mail. I had not gone through the reviews otherwise i would not have trapped. Beware of such frauds... esp. In present scenario when private sector is facing crisis, such frauds have increased many folds. We read the advisory from the govt, even then got trapped.

1
Date of experience: Aug 21, 2020

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Business Details

  • Founded in June 2011 by Fintech industry veterans Gagan Maini and Subrat Pani, OneAssist Consumer Solutions Pvt Ltd is headquartered out of Mumbai, India.

    Having done extensive research on what worries the New-Age Indian, we realized that over the years we have started getting dependent, albeit unconsciously, on small things. So much so, that we don’t even realize how dependent we are on them, unless they cease to be a part of our daily lives.

    Most often, it is these smallest things which we usually take for granted, that give us the biggest grief. This helped us zero on those 2 “dependables” which each of us just can’t do without. Our Wallets & Our Mobile Phones.

    Thus was born OneAssist – A One Stop Assistance Platform which takes care of all the worries, does all the leg-work and assists you by being that Rock solid support that you can bank on Always. But more importantly, we also ensure that YOU always remain in control and never feel Vulnerable about things you are most dependent upon.See more

  • language https://www.oneassist.in

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