onlineopticiansuk.com

3.7
3.7 Based on 201 reviews

All prices include the frame, single vision lenses, coatings, a stylish hard case and a microfibre cloth. 30 day Refunds - 100% money back guarantee. 12 months frame and lens warranty. Free postage on orders over £64.95. Savings of up to 80% rrp on t...

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Average Rating

3.7

/
5

201 Reviews

5 Star
56%
4 Star
9%
3 Star
4%
2 Star
2%
1 Star
28%

Filtered Reviews

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Review Time

Christopher William Hook
Quality product and good price

5
Date of experience: Sep 05, 2025
Adedayo  Adeyinka
Quick and very efficient.secomd patch…

Quick and very efficient.secomd patch I've dome with them.Only positive things to say twice

4
Date of experience: Sep 05, 2025
They did their job well,and they…

They did their job well,and they weren't extraordinarily expensive

5
Date of experience: Sep 03, 2025
Brian
Service was great

Service was great they delivered what was requested. On delivery the item was exactly what was ordered, good quality and good delivery time

5
Date of experience: Sep 03, 2025
paul digby
Well what can I say

Well what can I say ! This company is awful, ordered glasses ( just for reading so nothing special) waited 6 weeks, still no glasses. Emailed and called loads of times, finally got a reply and said they would be ready in 3 days….. still didn’t turn up. Another week trying to get them to reply via email. Cancelled order and the said money would be refunded on the Friday, 3 weeks later nothing , not replying to my emails.Had to get Natwest to step in and get my money back ! STAY AWAY FROM THIS COMPANY 😡Reckon most of the positive reviews are fake

1
Date of experience: Sep 01, 2025
Louise
Impossible to return

I need to return my glasses for the 'no quibble refund' but there are no details on how to do this on the website, nobody ever replies to emails or answers the phone (I think they've blocked my number, since I did get an answer once, when I was chasing up the glasses before they arrived). I've been trying to contact them for three weeks. AVOID THIS COMPANY THEY ARE TERRIBLE.

1
Date of experience: Sep 01, 2025
Marion Thomson
Awful

Awful. No communication, NK glasses!

1
Date of experience: Aug 29, 2025
william
Great New look specs

ordered with ease,and with the help of one of the staff on the phone made my ordering a pleasurable outcome.

5
Date of experience: Aug 22, 2025
Really helpful website

Really helpful website, loads of choices and clear pricing. Customer services and Comms were good, speedy and knowledgeable

5
Date of experience: Aug 22, 2025
Shirley D
Excellent service and easy to order

Excellent service and easy to order on line. Have used OOUK once before and it is great value for money. Fortunately they checked my order - which I had got wrong - and asked to send a pic of my prescription. Can’t fault them 👍

5
Date of experience: Aug 21, 2025

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Business Details

  • All prices include the frame, single vision lenses, coatings, a stylish hard case and a microfibre cloth.

    30 day Refunds - 100% money back guarantee.

    12 months frame and lens warranty.

    Free postage on orders over £64.95.

    Savings of up to 80% rrp on the high St.

    All of our frames are C.E marked.

    Any information we process, including your personal or payment details, are received and encrypted using a 256 bit secure server. This is the highest level of security protection available.
    100% safe and secure payment process using Sage pay or Pay Pal.

    We do not sell, share, or pass on any of our customers personal details to any third parties.See more

  • email sales@onlineopticiansuk.com
  • call 08006906220
  • language https://www.onlineopticiansuk.com/

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