Review Time
Received a pair of prescription safety glasses around a week ago and so far so good. They fit comfortably and have held up to a few minor knocks. From ordering to delivery took a little over 2 weeks and I'd happily use this company again.
I bought and paid for my glasses 19 May, then nothing until I got a call that i needed to pay 30£ more for the tint. I did, that was end of May, the nothing, my online order did not change, each week I emailed, where was my order, the reply came on mondays, checking for you, At the end of june, fed up, i asked that they cancel my order, nothing again, i asked to cancel and refund, nothing until begin july, your glasses are on the way. Again i asked for a refund, nothing, I checked with the Opticians Ombudsman, THEY ARE NOT registered. I recieved the glasses and again asked for a refund, nothing, I immediately sent them back to the senders address, registered and tracked as they have a 8 day ret, NOW i asked for my refund, they say I did not do it correctly, i cant have my 300.£ back because i didnt request a refund and use their form. They have my email chain, asking for a refund, three times even before receiving the glasses. Royal Mail tracked confirmed its delivery, they refuse to refund me. To be Clear, they are NOT covered by the opticians ombudsman. onlinethieves should be the name.
Same as other reviews. I ordered frames, payment was taken immediately, and then nothing. After 2 weeks and 2 ignored emails I complained via PayPal and suddenly the frames were dispatched. No communication whatsoever. Give them a miss, there are plenty of others.
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All prices include the frame, single vision lenses, coatings, a stylish hard case and a microfibre cloth.
30 day Refunds - 100% money back guarantee.
12 months frame and lens warranty.
Free postage on orders over £64.95.
Savings of up to 80% rrp on the high St.
All of our frames are C.E marked.
Any information we process, including your personal or payment details, are received and encrypted using a 256 bit secure server. This is the highest level of security protection available.
100% safe and secure payment process using Sage pay or Pay Pal.
We do not sell, share, or pass on any of our customers personal details to any third parties.See more
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