onlineopticiansuk.com

3.7
3.7 Based on 201 reviews

All prices include the frame, single vision lenses, coatings, a stylish hard case and a microfibre cloth. 30 day Refunds - 100% money back guarantee. 12 months frame and lens warranty. Free postage on orders over £64.95. Savings of up to 80% rrp on t...

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Average Rating

3.7

/
5

201 Reviews

5 Star
56%
4 Star
9%
3 Star
4%
2 Star
2%
1 Star
28%

Filtered Reviews

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Review Time

Peter H.
The exact style that I wanted at an…

The exact style that I wanted at an excellent price compared to the High Street. I am ordering a second pair to use as sunglasses. Communication fast and positive. Recommended to friends and family.

5
Date of experience: Sep 26, 2025
Les H
DO NOT USE THIS COMPANY!!

DO NOT USE THIS COMPANY!!Paid and money taken straight away. No communication with update. Had to email them. Finally got the two pairs of glasses that were ordered and the lenses were on the wrong frames. Was told not possible as computer checks everything- why would I make it up!Had to use my own money to send back- was told they’d reimburse me the money. They admitted to their mistake and the fault being on their side as the glasses WERE made wrong. Told I’d be discounted. No email communication with update. Had to keep emailing them. Was also told glasses would be made the next day- this didn’t seem to be the case. Finally got the two pairs of glassesAgain was told they’d discount my order. Three times in total they said they’d discount my order and reimburse my money for postage back to them. Emailed for an update on this and 8 emails later to them and NOT ONE RESPONSE. Sent them a letter stating my disappointment and also included all emails saying they’d reimburse/ discount my order and asked for a reply in 7 days. Still no reply to anything!!! Ordered 6 July 2025 and only got useable/ wearable glasses on 15 August 2025! Absolute jokers. Won’t be ordering from them again and won’t recommend to anyone. Don’t know how they’re making a living with their incompetence.

1
Date of experience: Sep 20, 2025
Customer Ian from Norfolk
Excellent !

Simple and straight forward. Excellent !

5
Date of experience: Sep 17, 2025
Simon Ellis
Excellent service and great glasses

Excellent service and great glasses. I highly recommend the company.

5
Date of experience: Sep 17, 2025
Liam
Absolutely 5 stars

Absolutely 5 stars. The glasses are excellent quality, fit perfectly, and it’s clear this company really knows their craft. They respond to questions quickly and efficiently, which made the whole process straightforward.I will admit I caused myself unnecessary stress by not reading the delivery information properly and letting some negative reviews worry me, but that was on me. The service and product are both top-notch, and I would recommend this company to anyone looking for quality glasses and responsive, professional service.

5
Date of experience: Sep 17, 2025
Darren H
Have been using this company for years…

Have been using this company for years and will continue to do so. My eye prescription seems to change every one to two years and these are my go to company. Always fantastic and quick and also extremely good with their prices 👏

5
Date of experience: Sep 12, 2025
.....
Received my reglazed glasses they we're…

Received my reglazed glasses they we're varifocals distance is fine but can't read out of them, can't be bothered to send them back & wait yet again my prescription was submitted, will not be using this company again, better off going to an opticians paying more

2
Date of experience: Sep 10, 2025
Customer
Absolutely loving my new glasses

Absolutely loving my new glasses. The service was fast and efficient, the clarity of vision is excellent and the frames are beautiful. Such a reasonable price too.

5
Date of experience: Sep 10, 2025
Alison Dennett
Beautiful Specs!

Very easy to order, efficient delivery and beautiful specs!

5
Date of experience: Sep 10, 2025
Belei Adrian
Truly professionals

Truly professionals. Easy to place order, intuitive menu, delivery in accordance with terms and conditions. I recommend

5
Date of experience: Sep 10, 2025

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Business Details

  • All prices include the frame, single vision lenses, coatings, a stylish hard case and a microfibre cloth.

    30 day Refunds - 100% money back guarantee.

    12 months frame and lens warranty.

    Free postage on orders over £64.95.

    Savings of up to 80% rrp on the high St.

    All of our frames are C.E marked.

    Any information we process, including your personal or payment details, are received and encrypted using a 256 bit secure server. This is the highest level of security protection available.
    100% safe and secure payment process using Sage pay or Pay Pal.

    We do not sell, share, or pass on any of our customers personal details to any third parties.See more

  • email sales@onlineopticiansuk.com
  • call 08006906220
  • language https://www.onlineopticiansuk.com/

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