Review Time
2 boxes of formula got lost. Said it was delivered to my house but I never received it. I notified the company and they very promptly located it and rerouted it back to me. Honestly it was quick, polite, and very reliable. Pleased with this company. Used them 5 years ago when my son was small as well. Never had issues.
First shipment was great. Second shipment of 10 boxes were packaged poorly. Boxes looked like someone stepped on them. Reach out to customer service. Their response was that as long as the packaging in the boxes wasn’t damaged, it should be ok. It’s unfortunate that I had to leave this review, but if I’m spending $300 on their products, packaging should be pristine. We went to organicsbest and they crushed it.
First shipment was great. Second shipment of 10 boxes were packaged poorly. Boxes looked like someone stepped on them. Reach out to customer service. Their response was that as long as the packaging in the boxes wasn’t damaged, it should be ok. It’s unfortunate that I had to leave this review, but if I’m spending $300 on their products, packaging should be pristine. We went to organicsbest and they crushed it.
Dangerously unreliable. Got scammed close to 100$ worth of baby formula when in emergency for our infant. We faced an emergency when we ran out of formula during our travels in the U.S., and our baby would only drink a specific kind. We were charged for products that were never delivered. Despite our assertion that we had not received it, we were treated as if we were dishonest. When I requested any proof of receipt, such as a signature or a photo of the package on our doorstep, they sent vague information about the product being allegedly dropped at a locker and insisted it was our responsibility to hunt it down. Either it is one of the harshest and laziest customer service or we just have to admit they’re in the business of scamming new parents. A company dealing with baby products is surely a good front. Well done.
Dangerously unreliable. Got scammed close to 100$ worth of baby formula when in emergency for our infant. We faced an emergency when we ran out of formula during our travels in the U.S., and our baby would only drink a specific kind. We were charged for products that were never delivered. Despite our assertion that we had not received it, we were treated as if we were dishonest. When I requested any proof of receipt, such as a signature or a photo of the package on our doorstep, they sent vague information about the product being allegedly dropped at a locker and insisted it was our responsibility to hunt it down. Either it is one of the harshest and laziest customer service or we just have to admit they’re in the business of scamming new parents. A company dealing with baby products is surely a good front. Well done.
Really excellent service! I have purchased Lebenswert formula from this website multiple times. Every time it ships immediately and is at my door within 4 days. They're very reliable and consistent. I even had to cancel a very large order after it had been "shipped" and Emilie, the customer service rep who helped me, heard my issue (not regarding the formula itself) and canceled and refunded my order. Emilie also was very informative and kind.
Really excellent service! I have purchased Lebenswert formula from this website multiple times. Every time it ships immediately and is at my door within 4 days. They're very reliable and consistent. I even had to cancel a very large order after it had been "shipped" and Emilie, the customer service rep who helped me, heard my issue (not regarding the formula itself) and canceled and refunded my order. Emilie also was very informative and kind.
Seems like this company got a lot of bad reviews and of course I didn’t see them until after I ordered which made me worried. Let me tell you, everything was perfect and I received exactly what I ordered at $22.50/box which is the cheapest I found anywhere online. It shipped through DHL and took 6 business days. Patrick sent a tracking number through email and I was able to watch its progress for days. Others may have had a bad experience during the formula shortage in the US but right now my experience was perfect. Thank you Patrick! Firstorganicbaby.com
Seems like this company got a lot of bad reviews and of course I didn’t see them until after I ordered which made me worried. Let me tell you, everything was perfect and I received exactly what I ordered at $22.50/box which is the cheapest I found anywhere online. It shipped through DHL and took 6 business days. Patrick sent a tracking number through email and I was able to watch its progress for days. Others may have had a bad experience during the formula shortage in the US but right now my experience was perfect. Thank you Patrick! Firstorganicbaby.com
We got a package of formula that was dirty (and previously wet, as it has dirty wiping marks on the box). It also expires in 6 months. I ordered this before from a different shop and it was good for 1.5 years (when I got it) so the package I was sold here was at least on the shelf for a year and in the last 3rd of it's shelf life.IMHO it is not ok to sell that for full price (given that the box was dirty (even though the actual pouch inside was not compromised) and it was in the last 3rd of it's self life.I talked to their support and they told me that the shelf life is ok (they sell them down to 6 month of remaining shelf life) and the dirty box is ok too as the pouch inside was not impacted.
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OrganicBabyFormula.Shop was created with one simple goal in mind to help parents give their babies the cleanest and highest quality nutrition possible.
We specialize in premium European organic baby formula from trusted brands such as Holle, HiPP, and many other. These formulas are known around the world for their strict organic standards, carefully sourced ingredients, and recipes that avoid corn syrup, GMOs, artificial additives, and unnecessary fillers that are often found in conventional formulas.
As parents ourselves, we understand how important trust and safety are when it comes to feeding your baby. That is why we take quality control seriously at every step. Every shipment is personally checked before it leaves Europe and inspected again upon arrival in the United States to ensure freshness, authenticity, and perfect condition.
Our mission is to make the very best organic baby formula in the world easy and affordable for families across the United States. No surprise fees and no questionable ingredients. Just clean, honest nutrition delivered quickly and reliably to your door.
Over the years, thousands of parents have trusted us to support their little ones’ healthy start in life. We are proud to offer friendly customer service, fast shipping, and products we would confidently feed our own children.
From our family to yours, thank you for trusting OrganicBabyFormula.Shop to be part of your baby’s journey.See more
