Review Time
We got a package of formula that was dirty (and previously wet, as it has dirty wiping marks on the box). It also expires in 6 months. I ordered this before from a different shop and it was good for 1.5 years (when I got it) so the package I was sold here was at least on the shelf for a year and in the last 3rd of it's shelf life.IMHO it is not ok to sell that for full price (given that the box was dirty (even though the actual pouch inside was not compromised) and it was in the last 3rd of it's self life.I talked to their support and they told me that the shelf life is ok (they sell them down to 6 month of remaining shelf life) and the dirty box is ok too as the pouch inside was not impacted.
I am truly impressed by this company. I am from Europe and, while on vacation in the States, I was ordering baby formula from them because they are one of the very rare companies that offers good Biological European baby formulas (the ingredients offered in American baby formulas are a big NO for me). I received fast, reliable and great service every time! And not only that, at one point I ordered a few boxes, but then had to reschedule my flight and leave the States immediately and could not pick up my order. I explained to the company the situation and they helped me reroute the package back to them, and refunded me the money because they understood that I am not coming back to the States again and I cannot really use any coupons they can offer me. They were absolutely amazing- so fast to respond and so open to provide a solution. i was super happy with their service!
I am truly impressed by this company. I am from Europe and, while on vacation in the States, I was ordering baby formula from them because they are one of the very rare companies that offers good Biological European baby formulas (the ingredients offered in American baby formulas are a big NO for me). I received fast, reliable and great service every time! And not only that, at one point I ordered a few boxes, but then had to reschedule my flight and leave the States immediately and could not pick up my order. I explained to the company the situation and they helped me reroute the package back to them, and refunded me the money because they understood that I am not coming back to the States again and I cannot really use any coupons they can offer me. They were absolutely amazing- so fast to respond and so open to provide a solution. i was super happy with their service!
Never received package, seller blames the shipper. Instead of reshipping the order, seller conveniently blames the shipper and deemed the package stolen and is not liable. Now I’m at a loss of time, money , and baby food. Need to buy elsewhere. I have attached the CEO response. Buy at your own risk and don’t say I didn’t warn you.
Never received package, seller blames the shipper. Instead of reshipping the order, seller conveniently blames the shipper and deemed the package stolen and is not liable. Now I’m at a loss of time, money , and baby food. Need to buy elsewhere. I have attached the CEO response. Buy at your own risk and don’t say I didn’t warn you.
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OrganicBabyFormula.Shop was created with one simple goal in mind to help parents give their babies the cleanest and highest quality nutrition possible.
We specialize in premium European organic baby formula from trusted brands such as Holle, HiPP, and many other. These formulas are known around the world for their strict organic standards, carefully sourced ingredients, and recipes that avoid corn syrup, GMOs, artificial additives, and unnecessary fillers that are often found in conventional formulas.
As parents ourselves, we understand how important trust and safety are when it comes to feeding your baby. That is why we take quality control seriously at every step. Every shipment is personally checked before it leaves Europe and inspected again upon arrival in the United States to ensure freshness, authenticity, and perfect condition.
Our mission is to make the very best organic baby formula in the world easy and affordable for families across the United States. No surprise fees and no questionable ingredients. Just clean, honest nutrition delivered quickly and reliably to your door.
Over the years, thousands of parents have trusted us to support their little ones’ healthy start in life. We are proud to offer friendly customer service, fast shipping, and products we would confidently feed our own children.
From our family to yours, thank you for trusting OrganicBabyFormula.Shop to be part of your baby’s journey.See more
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