originhousing.org.uk

1
1 Based on 98 reviews

We are a registered social landlord, managing over 7,000 homes in London and Hertfordshire. We provide affordable housing in our communities as well as related care and support services to the people who live in them....

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98 Reviews

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Ealdwulf W.
I would give 0 stars if I could

I would give 0 stars if I could. By far the worst housing I’ve ever dealt with. 8 months pregnant living with a partner who suffers health issues as well as mental health. We’ve had crazy leaks coming through the ceiling in the front room and kitchen. All power cut out. I could swim in my front room. My new TV, sofa and flooring were all damaged. It took them a month to come to us. Lots and lots of phone calls, emails and stress. Something we shouldn’t have to do. When the electrician and plumber came, they were both shocked and said these aren’t living conditions. That’s one of the many problems, let’s not mention the fact we had no hot water for the first month we moved in, or the dusty old heaters who affect my partner’s asthma. It’s a joke, definitely wouldn’t live here again, or deal with origin ever again.

1
Date of experience: Jun 10, 2021
Tucker H.
No one seem to take any recposbelty or…

No one seem to take any recposbelty or communicate between themselves nighter respond or get back to an answer or a repair!!!!

1
Date of experience: May 15, 2021
SamPokemon
No one seem to take any recposbelty or…

No one seem to take any recposbelty or communicate between themselves nighter respond or get back to an answer or a repair!!!!

1
Date of experience: May 15, 2021
Spring Rogers
Was not able to contact sales team for a week

I've been trying to get ahold of the sales team for a week, both by phone and by email, but never heard back neither was I able to speak to someone from the sales department. The customer service team I was able contact said they would pass my details to the sales team so they can contat me later. But I never heard back. Disgraceful.

1
Date of experience: May 06, 2021
Samantha
Was not able to contact sales team for a week

I've been trying to get ahold of the sales team for a week, both by phone and by email, but never heard back neither was I able to speak to someone from the sales department. The customer service team I was able contact said they would pass my details to the sales team so they can contat me later. But I never heard back. Disgraceful.

1
Date of experience: May 06, 2021
Chance
The worst social housing company in the…

The worst social housing company in the UK by far. They really could not care less about you or your housing problems and all they like to do is charge you service charges and give you nothing in return. This housing organization is a complete joke and if you ever have any problems then you can expect the worst possible service. I would give them 0 stars if I could.

1
Date of experience: Feb 20, 2021
Henry F.
The worst social housing company in the…

The worst social housing company in the UK by far. They really could not care less about you or your housing problems and all they like to do is charge you service charges and give you nothing in return. This housing organization is a complete joke and if you ever have any problems then you can expect the worst possible service. I would give them 0 stars if I could.

1
Date of experience: Feb 20, 2021
They seem to like failing to give out…

They seem to like failing to give out parking permits with daft excuses and telling people 'they hope you don't get a ticket' whilst you hear their spurious excuses.But they did get back to my GF on some issues. They did fix the door to the bins after a lady became trapped in there with a stenching bin

2
Date of experience: Feb 11, 2021
Justin Barnes
They seem to like failing to give out…

They seem to like failing to give out parking permits with daft excuses and telling people 'they hope you don't get a ticket' whilst you hear their spurious excuses.But they did get back to my GF on some issues. They did fix the door to the bins after a lady became trapped in there with a stenching bin

2
Date of experience: Feb 11, 2021

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